Account Manager, Amazon Freight

We are looking to hire for a London based Account Manager position, responsible for nurturing and growing our existing portfolio of Shippers through relationship building, engagement activities and great Shipper experience. The successful candidate will play a pivotal role in building this new function.
Key job responsibilities
- Nurture and grow an existing portfolio of small/medium sized shippers and achieve volume goals with best-in-class service
- Maintain a high level of engagement from our shippers through consultative account management, and proactively identify the challenges they are facing
- Build relationships with key stakeholders across the portfolio as well as internally
- Lead new commercial initiatives to solve customer pain points and improve shipper experience
- Lead by example and coach other team members to ensure success as a team
About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
We are open to hiring candidates to work out of one of the following locations:
London, GBR
BASIC QUALIFICATIONS
- A degree
- Relevant experience in a Commercial role (Sales, Account Management, Product Management)
- Relevant experience in using data or anecdotal evidence to influence business decisions
PREFERRED QUALIFICATIONS
- Prior experience working in a logistics/supply-chain role
- Proficiency in other EU languages
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ((url removed)) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (phone number removed) ((url removed)(phone number removed)). If calling from Ireland, please dial (phone number removed) ((url removed)(phone number removed))

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