Property Manager
3 weeks ago
Are you a dynamic and dedicated professional with a passion for property management? This role offers a chance to excel in a challenging and rewarding environment, where your skills and expertise will be highly valued.
Why This Role Stands Out:
Professional Growth: Engage in continuous learning and development through external training events and internal sessions.
Impactful Work: Play a crucial role in maintaining and improving property standards, ensuring customer satisfaction and compliance with legal requirements.
Collaborative Environment: Work closely with a supportive team, including service managers and support staff, to deliver exceptional service.
Key Responsibilities:
Customer Service Excellence: Lead by example to promote outstanding customer service, ensuring customers are informed and satisfied at every touchpoint.
Maintenance Oversight: Manage reactive maintenance, raise job orders, and coordinate with contractors while keeping customers updated.
Financial Management: Authorise expenditures, create realistic budgets, and ensure steady cash flow, with no more than a 5% variance on budget vs actual expenses.
Compliance and Safety: Oversee Health & Safety, Fire Risk Assessments, and asbestos management, ensuring all legal requirements are met.
Communication: Prepare and send monthly/quarterly newsletters, manage electronic data, and respond to emails and calls within 24 hours.
Reporting and Documentation: Provide accurate monthly reports, complete site visit reports within five days, and ensure all activities are compliant with current legislation.
Skills and Experience Required:
Property Management Knowledge: A solid understanding of property management principles and procedures.
Technical Proficiency: Familiarity with QUBE computer system and Microsoft Office applications.
Communication Skills: Strong written and verbal communication abilities, with good soft skills to empathise with and understand customer needs.
Self-Motivation: A proactive approach to continuous improvement, learning, and development.
Adaptability: Ability to react effectively to daily events, adapt to changing requirements, and participate fully in departmental operationsPersonal Attributes:
Organisational Skills: Ability to plan workloads and work unsupervised.
Team Player: Willingness to assist with problem-solving and support the team.
Flexibility: Adaptable to new operational systems and technological advancements.
This role is perfect for a motivated individual looking to make a significant impact in property management. If you have the skills and drive to excel, this could be the perfect fit for you
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