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Wedding Coordinator

3 months ago

Dorking, United Kingdom HighPoint Full time
Our client is rated in the Top 30 Best Places to Work in Hospitality They are passionate about the industry and always on the lookout for new talent to join them on their journey.
The Wedding Coordinator will be reporting to the Sales Office Manager, and will work 5 days per week. The shifts are Monday - Friday and Tuesday to Saturday:
* 08.00 - 16.30
* 09.00 - 17.30
* 10.00 - 18.30
Wedding Coordinator Benefits:
* 5 day week – Shifts Monday to Friday & Tuesday – Saturday (2 Saturdays per month)
* Bonus of up to £3,000pa
* Discounted hotel room rates for you and your friends family
* Extra day’s holiday for your birthday
* Flexible working arrangements
* Pension
* Free meals on duty
As the Wedding Coordinator you will:
* Handling incoming wedding enquiries from the initial enquiry to post event follow up.
* Exceeding customers’ expectations and being motivated to continually develop service levels.
* Face to face client meetings, walk rounds
* Drive sale by effectively upselling a range of different services and add-ons.
* Maintain high-level of professionalism and competence when dealing with clients.
* Obtain client feedback and make appropriate changes for improvements.
* Manage meeting request leads, contracts and confirmations to clients.
* Using a keen eye for detail to ensure all event details are translated to the system and handed over to the Operations Team.
The idea Wedding Coordinator will:
* Proven experience in wedding planning or co-ordination.
* Excellent customer service skills with proven ability to convert warm sales opportunities.
* Have a positive ‘can do’ attitude, good listening skills and be passionate about wedding planning.
* Keen to learn and work in a dynamic team and be cross trained in conference events.
* Communicate with all internal stakeholders and effectively manage and co-ordinate all elements of pre-wedding administration including building quotes and budgets etc.
* Experience of Opera advantageous. Strong MS Office skills and good written skills essential.
* Pay close attention to detail and will commit to providing outstanding service.
* Candidates must have a high standard of presentation and will be well spoken.
Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion