Customer Data Analyst
4 weeks ago
Job Description
Legal and General Retail’s Customer Analytics Team are currently looking to hire a Customer Data Analyst to support on leveraging advanced analytical and data science techniques to improve marketing and customer conversion activities.
This role would see you work within a small team as part of a wider analytics function, performing regression modelling among other statistical models to improve customer lifetime value and advanced segmentation to better communicate with our customers.nWhat you'll be doing:nDeveloping appropriate data, customer and prospect knowledge to produce robust, actionable customer analysis that drives incremental uplifts in value & informs decision makingnUtilising customer data, segmentation, data visualisation tools and other techniques to understand and drive value from our customer basenLeading analysis projects to support business initiatives across sales and marketing, utilising the analysis toolkit including new techniques, tools and capability.nDelivering end to end customer insight including capturing requests from internal customers, planning analysis, data manipulation and analysis, generating insights and delivering back to stakeholders.nWorking across the wider team and with the Data Scientist (Manager) to embed and link insights from different projects in order to drive value growth & inform decision makingnEnsuring that all data is stored in a compliant manner with L&G’s data storage policy and that any data transferred is in a secure manner in accordance with L&G’s policy, GDPR and the data protection act, in line with TCF principles
Qualifications
Who we're looking for:nExperience deploying an analytical process to deliver robust insightsnExcellent understanding of analytical best practice across the Customer Analytics teamnExperience of developing propensity and other models and their application to performancenKnowledge of Alteryx, Python or alternative analysis tool for analysisnDemonstrated experience of prioritising output to effectively deliver activities in line with set deadlinesnWhatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:nThe opportunity to participate in our annual, performance-related bonus plan and valuable share schemesnGenerous pension contributionnLife assurancenPrivate medical insurance (permanent employees only)nAt least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holidaynCompetitive family leavenParticipate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrificenThere are the many discounts we offer – both for our own products and at a range of high street stores and onlinenIn 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information
Legal & General is a leading financial services organisation, named
Britain’s Most Admired Company
in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.nWe’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued.nIf you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.nWe strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.nIf you’re open to find out more, we'd love to hear from you.
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