Head of Strategic Partnerships

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust.

We are looking for an experienced, personable and motivated individual with line management, partnership, sales and account management skills to join us in delivering mutual growth for Trustpilot and our Partners. Based in our Hamburg office, you will recruit new partnerships with digital/eCommerce agencies and syndication partners e.g. consultancies, and industry bodies, to further extend Trustpilot’s reach to achieve revenue goals. You will also contribute to Trustpilot processes and ways of working, manage and create VAR relationships and build business cases for new opportunities. 

Working closely with experienced sales team leaders, you will be a trusted advisor, developing long-term relationships and growth plans for our agency partners, ensuring that the maximum value is gained from Trustpilot products. Our Team plays a crucial role in Trustpilot’s commitment to building trust and transparency between consumers and businesses around the world.

What you'll be doing?

• Support the European Partnerships team across DACH, Italy, Nordics and Benelux
• You will have 3 direct reports, one located in CPH and two in our Milan office
• Key priority is to help open up the German market in particular and to continue to grow the Italian market
• Create new and develop existing partnerships with marketing agencies, consultancy and system integrators  
• Present and demonstrate Trustpilot’s proposition to the interested prospects.
• Maintain relationships with customers and partners to build continued business growth
• Liaise with partners to solve issues, communicate needs and create synergy
• Manage and create select VAR relationships 
• Attend events to promote Trustpilot, run regular 'Lunch and Learn' sessions and webinars to build partner relationships and generate leads
• Liaise with the Head of Technology Partnerships to ensure we leverage our network of integrations in the region 
• Work with marketing to facilitate programs and events to extend the relationships to new prospects
• Input into the Partnerships enablers - partners portal, sales materials etc
• Ensure Ways of Working between partnerships and other TP teams, particularly New Business are optimised 
• Be responsible for achieving revenue goals through the development of Trustpilot’s partners
• Research and build new ways for Trustpilot to make revenue through partnerships, collaborating with the broader organisation 
• Collaborate with other members of the partnerships team and broader Trustpilot organisation on ad hoc projects to enhance the partnerships’ team ability to deliver growth to the business.
• The role comes with its own ACV target as well as the combined target of the European Partnerships team 

Who You Are:

• Extensive experience in operating, building and maintaining relationships with Agency Partners, in particular, keen for candidates to have experience with the Big Six agencies 
• You speak fluent German and English and preferably also fluent Italian
• Proven history of consistently meeting and exceeding team and own targets 
• Line management experience
• High collaborative skills with a proven history of new business via partnerships
• Ability to be creative and promote new growth opportunities through partnerships
• Great understanding of the e-commerce/SaaS space and ideally data syndication 
• Ability to effectively present and educate at all levels from account managers to agency owners/executives on Trustpilot’s ethics, consumer and business propositions as well as partnership value proposition
• Proven ability to collaborate with marketing to deliver joint partner propositions and associated marketing programs
• Ability to map out processes and ways of working 
• Ability to build business cases 

What's in it for you?

• Attractive compensation package + bonus
• 20 vacation days with an additional 8 days after 6 months of continuous employment
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Benefit-in-kind of 44€ a month, which can be used for a range of purposes such as private healthcare, accommodation, a company car, a gym membership, an interest-free loan, travel expenses, or any other expense 
• Health benefit of 50€ a month which you can use to spend on anything that supports positive health
• Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan

Still not sure?

We want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you

#LI-KW1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 57 million monthly active users across the globe, with 117 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. 

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. 

Join us at the heart of trust.