Mechanical Contracts Manager
4 weeks ago
Working within social housing and with local authorities
Workloads and Output
• Responsible for ensuring that all workload’s, maximised outputs are achieved, whilst reducing costs by effectively managing all resources.
• Ensure that tasks raised by the planning team are within SLA requirements, with work orders raised on the system and completed in real time.
• Cost control, monitoring and reporting of the contract spend and chargeable jobs delivered across all contract works.
• Assist in creating a safe working environment to ensure the achievement of all health, safety and environmental legislation, engineering and customer standards.
• Ensure all PPM delivery is planned and carried out in accordance with the contract requirements.
• Ensure KPI compliancy is met across the contract.
• Work with the planning and procurement team to ensure correct parts are ordered and installed with minimal disruption to the Client and residents.
Customer & Client Experience
• Customer interface and liaison with third parties to ensure safe delivery of the utilities programme through direct management, guidance, development and site inspections.
• Maintaining a positive image of the company at all times by displaying high levels of professionalism and excellent customer service to all clients of the company.
Other Responsibilities:
• Complete engineering surveys and technical reports as necessary, distributing all key data to relevant personnel, and ensuring this is available on operative PDAs.
• Ensure appropriate checks are carried out in line with current gas safety legislation and standards.
• Attend relevant training where necessary to ensure professional competency and industry skills are maintained.
• Respond to and make safe all safety-related works following processes set out by the manufacturer’s instructions/the companies Client/the company (including emergencies situations).
• Proactively manage task volumes in conjunction with the planning team.
• Supporting change and encouraging continuous improvement to better working practices and processes ensuring the company meets the needs of its customers and clients.
• Participate in the OOH escalation rota.
QUALIFICATIONS
• Relevant mechanical qualifications (minimum HND in such a qualification is essential).
• 5 year + of M&E project or contract management qualification is essential.
• Delivery of M&E contracts in a social housing context is highly advantageous.
• Supervisory/management qualification is essential.
• Domestic and/or Commercial Gas ACS qualifications (not required to be current)
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