Information Technology Engineer

1 month ago

Studley, United Kingdom Intellect Group Full time

I’m recruiting on behalf of my client, an IT Solutions firm (MSP) an IT Engineer to join their technical team on a hybrid working basis. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments, Veeam backup solutions, Office 365 administration, Azure cloud services, Hyper-V virtualisation, and 3CX phone systems.


Salary: £35,000 depending on experience


Responsibilities:

  • Provide second-line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments.
  • Manage and maintain Veeam backup solutions, ensuring data integrity and disaster recovery preparedness.
  • Administer Office 365 environments, including user management, email configurations, and security settings.
  • Deploy and manage Azure cloud services, assisting clients with migrations, implementations, and optimisations.
  • Configure and maintain Hyper-V virtualisation environments, monitoring performance and ensuring high availability.
  • Support and maintain 3CX phone systems, assisting clients with configuration, troubleshooting, and upgrades.
  • Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner.
  • Document and maintain accurate records of technical configurations, procedures, and troubleshooting steps.
  • Assist with project implementations, including system upgrades, migrations, and infrastructure deployments.
  • Stay current with industry trends and best practices, continuously expanding technical knowledge and skills.


Skills required:

  • Proficiency in Windows desktop and server operating systems, including Active Directory and Group Policy management.
  • Experience with Veeam backup and replication solutions, including configuration and troubleshooting.
  • Strong understanding of Office 365 administration, including Exchange Online, SharePoint, and Teams.
  • Knowledge of Azure cloud services, including virtual machines, storage, networking, and security.
  • Familiarity with Hyper-V virtualisation technology, including setup, configuration, and management.
  • Experience with 3CX phone systems, including installation, configuration, and support.
  • Excellent problem-solving skills and the ability to diagnose and resolve complex technical issues.
  • Strong communication skills, with the ability to effectively interact with clients and colleagues.
  • Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Veeam Certified Engineer) are a plus.


If you are interested in this position, please apply now as we are arranging interview at short notice.

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