Service Desk Manager
4 days ago
Service Desk Manager - £50-55K - Chorley (Hybrid role)
Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.
Duties & Responsibilities
Team Management - Manage 1st, 2nd & 3rd line team.
Service Delivery - Ensure our support teams consistently exceed customer expectations, maintain high satisfaction
levels, and meet or surpass agreed service level agreements.
Service Level Agreements - Monitor & report on agreed SLAs.
Client Onboarding - Collaborate with Sales & Project Delivery to ensure a smooth transition for new customers,
providing clear communication.
Skills & Knowledge
Essential
- MSP Management Experience.
- Solid Technical background.
- Strong commitment top deliver exceptional customer service.
- Ability to adapt to changing and evolving technologies and processes.
- ITIL Certification, Microsoft 365 or Azure Certifications.
Service Desk Manager - £50-55K - Chorley (Hybrid role)
-
Service Desk Manager
5 days ago
Bridgnorth, United Kingdom Henderson Scott UK Full timeService Desk Manager - £50-55K - Chorley (Hybrid role)Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties & ResponsibilitiesTeam Management - Manage 1st, 2nd & 3rd line team.Service Delivery - Ensure our support...
-
Service Desk Manager
3 days ago
Bridgnorth, United Kingdom Henderson Scott UK Full timeService Desk Manager - £50-55K - Chorley (Hybrid role)Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties & ResponsibilitiesTeam Management - Manage 1st, 2nd & 3rd line team.Service Delivery - Ensure our support...
-
Service Desk Manager
5 days ago
Bridgnorth, United Kingdom Henderson Scott UK Full timeService Desk Manager - £50-55K - Chorley (Hybrid role)Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience.Duties & ResponsibilitiesTeam Management - Manage 1st, 2nd & 3rd line team.Service Delivery - Ensure our support...
-
Service Desk Manager
4 days ago
Bridgnorth, Shropshire, United Kingdom Henderson Scott UK Full time €50,000 - €55,000Service Desk Manager - £50-55K - Chorley (Hybrid role) Currently seeking a Service Desk Manager to join & lead our Managed Service support desk. In this role you will ensure 1st, 2nd & 3rd line engineers deliver exceptional customer experience. Duties & Responsibilities Team Management - Manage 1st, 2nd & 3rd line team. Service Delivery - Ensure our...
-
Recovery Services Coordinator
2 weeks ago
Bridgnorth, Shropshire, United Kingdom Service Care Solutions Full timeJob OverviewA Recovery Practitioner at Service Care Solutions plays a vital role in supporting individuals struggling with Drug & Alcohol addiction. This position involves managing a caseload, providing screening, assessment, and recovery plans, as well as delivering one-to-one interventions. Key responsibilities include Managing a caseloadSupporting...
-
Service Manager
4 weeks ago
Bridgnorth, United Kingdom CV-Library Full timeJob Opportunity: Service Manager in South Shropshire Salary: c. £30000 Benefits including: High quality training Enhanced annual leave allowance Health and wellbeing benefits Contributory Pension scheme Development opportunities High Street DiscountsEssential Requirements: Valid UK manual driving licence and own vehicle. Level 3/4 qualification,...
-
Service Manager
2 weeks ago
Bridgnorth, United Kingdom Brook Street Social Care Full timeJob Opportunity: Service Manager in South Shropshire Salary: c. £30000 Benefits including: High quality training Enhanced annual leave allowance Health and wellbeing benefits Contributory Pension scheme Development opportunities High Street DiscountsEssential Requirements: Valid UK manual driving licence and own vehicle. Level 3/4 qualification, with a...
-
Service Manager
4 weeks ago
bridgnorth, United Kingdom Brook Street UK Full timeJob Opportunity: Service Manager in South ShropshireSalary: c. £30000Benefits including: High quality trainingEnhanced annual leave allowanceHealth and wellbeing benefitsContributory Pension schemeDevelopment opportunitiesHigh Street DiscountsEssential Requirements:Valid UK manual driving licence and own vehicle.Level 3/4 qualification, with a willingness...
-
Service Manager
4 weeks ago
Bridgnorth, United Kingdom Brook Street UK Full timeJob Opportunity: Service Manager in South ShropshireSalary: c. £30000Benefits including: High quality trainingEnhanced annual leave allowanceHealth and wellbeing benefitsContributory Pension schemeDevelopment opportunitiesHigh Street DiscountsEssential Requirements:Valid UK manual driving licence and own vehicle.Level 3/4 qualification, with a willingness...
-
Service Manager
4 weeks ago
Bridgnorth, United Kingdom Brook Street UK Full timeJob Opportunity: Service Manager in South ShropshireSalary: c. £30000Benefits including: High quality trainingEnhanced annual leave allowanceHealth and wellbeing benefitsContributory Pension schemeDevelopment opportunitiesHigh Street DiscountsEssential Requirements:Valid UK manual driving licence and own vehicle.Level 3/4 qualification, with a willingness...
-
Service Manager
4 weeks ago
Bridgnorth, United Kingdom Brook Street UK Full timeJob Opportunity: Service Manager in South Shropshire Salary: c. £30000 Benefits including: High quality training Enhanced annual leave allowance Health and wellbeing benefits Contributory Pension scheme Development opportunities High Street Discounts Essential Requirements: Valid UK manual driving licence and own vehicle. Level 3/4 qualification,...
-
Service Manager
4 weeks ago
Bridgnorth, United Kingdom Brook Street UK Full timeJob Opportunity: Service Manager in South ShropshireInterested in this role You can find all the relevant information in the description below.Salary: c. £30000Benefits including: High quality trainingEnhanced annual leave allowanceHealth and wellbeing benefitsContributory Pension schemeDevelopment opportunitiesHigh Street DiscountsEssential...
-
Substance Misuse Caseworker
2 weeks ago
Bridgnorth, Shropshire, United Kingdom Service Care Solutions Full timeRecovery Practitioner RoleService Care Solutions is currently seeking a skilled Recovery Practitioner to support individuals struggling with Drug & Alcohol addiction. This rewarding role involves Managing a caseload of clientsProviding screening, assessment, and recovery planning servicesDelivering one-to-one interventions to support individual recovery. A...
-
Senior Care Services Manager
5 days ago
Bridgnorth, Shropshire, United Kingdom Brook Street UK Careers Full timeBrook Street UK Careers is seeking a dedicated and experienced Service Manager to lead and manage services for adults with learning disabilities in South Shropshire.The ideal candidate will have a strong background in Positive Behaviour Support and the care sector, with supervisory or management experience. A valid UK manual driving licence and own vehicle...
-
Recovery Practitioner
2 weeks ago
Bridgnorth, United Kingdom Service Care Solutions Full timeRecovery Practitioner Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Practitioner. As a Recovery Practitioner you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also...
-
Drug and Alcohol Support Specialist
2 weeks ago
Bridgnorth, Shropshire, United Kingdom Service Care Solutions Full timeAbout the RoleWe are seeking an experienced Recovery Practitioner to join our team at Service Care Solutions. As a key member of our team, you will work closely with individuals struggling with Drug & Alcohol addiction, providing support and guidance to help them achieve their goals. Key responsibilities include Managing a caseload of clientsDelivering...
-
Front Desk Sales Associate
6 months ago
Bridgnorth, United Kingdom TFM Farm & Country Superstore Ltd Full timeJob Overview: We are seeking a part time sales assistant to work at our workshop within our Stableford store. **Responsibilities**: - Serving customer’s on the till - Answering questions over the telephone - Advising customers - dispensing fuel - identifying spare parts and quoting customers - booking machines in for service or repair - booking in...
-
Substance Abuse Specialist
5 days ago
Bridgnorth, Shropshire, United Kingdom Service Care Solutions Full timeCompany Overview: Service Care Solutions is a reputable non-profit provider dedicated to supporting individuals struggling with Drug & Alcohol addiction.Salary: £250 Training Allowance and Excellent Pay Rates (salary not disclosed due to market variability)Job Description:Able to manage a caseload of 40-60 service usersSupporting the individuals from Point...
-
Addiction Recovery Professional
5 days ago
Bridgnorth, Shropshire, United Kingdom Service Care Solutions Full timeRole Summary: We are seeking an experienced Recovery Practitioner to support individuals struggling with Drug & Alcohol addiction. As a key member of our team, you will play a vital role in developing potential within service users and creating a positive impact on their lives.Key Responsibilities:Manage a caseload of 40-60 service users, providing tailored...
-
Recovery Support Worker
2 weeks ago
Bridgnorth, United Kingdom Service Care Solutions Full timeRecovery Support Worker Service Care Solutions are supporting an Addiction Rehab Centre and they are currently recruiting for a Recovery Support Worker. As a Recovery Support Worker you will be expected to be solution focused, compassionate and able to form great working relationships. You will need to make sure that day-to-day provision of a high quality...