Technical Product Support Engineer

2 weeks ago

Doncaster, United Kingdom TXM Recruit Full time
TXM Recruit are excited to announce an opportunity as an Technical Product Support Engineer working with one of the leading manufacturers of innovative Rail and Traffic Management products.
Our client is looking for a Technical Support Engineer (Supplier facing) to join their Engineering team based at the Head Office site in Doncaster.  Hybrid working is in place for this role.
you will ensure that customer product and procurement support engineering needs are identified and supported for a wide range of products and services within national and overseas markets.  This role is supplier facing and you will be expected to make engineering/technical decisions with suppliers on behalf of the customer and the client. You will need to evaluate and mitigate risk at an appropriate level in line with company process and procedures.
Main Responsibilities:
Assist in the development and implementation of the supply chain derived engineering projects for the UK and targeted overseas territories.
Ensure that all technical support engineering activities meet industry standards, safety, and legislative requirements.
Assist in the management of product-based warranty issues to improve fleet performance and reliability.
Assist in the identification and development of new products and services with customers including engineering support and obsolescence management activities.
Attend regular supplier facing contract and technical meetings to represent the clients technical support services engineering function.
Develop and maintain relationships with key stakeholders within the business, and with customers and suppliersEssential criteria:
Relevant Engineering qualification (HNC / HND level) or equivalent experience
Experience of engineering, safety, and operational requirements
Ability to work at all levels within the business and ability to influence and communicate.
Organisational skills
IT literate
Full UK driving licence (as travel to customer and supplier sites will be required)
If you are a driven and innovative Technical Support Engineer with a passion for the rail industry, we want to hear from you Take the next step in your career and apply today by submitting your CV to (url removed)
TXM Recruit is an equal opportunities employer. If you have any specific requirements or require assistance or reasonable adjustments to be made for you during the selection process due to disability or long-term health condition, we will do our best to assist you

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