Customer Service Advisor
4 weeks ago
Join Our Clients Customer Service Team – Multiple Roles Locations : Across Regional UK Sites | Full-time - Grangemouth Salary Range : £22,000 – £26,000 + Paid Overtime + Comprehensive Benefits + Career Development A role with purpose. A team with pride. A future with opportunity. At a time when meaningful work and long-term career prospects matter more than ever, our client is proud to offer opportunities for individuals at every stage of their customer service journey. Whether you’re just starting out, returning to the workforce, or looking to step into a more senior, impactful position—we’re growing their team and we’d love to hear from you. Why Join? Our client believes that great customer service begins with great people—and that’s why they’re investing in talent at all levels. Our roles span from entry-level to senior positions, each offering structured support, room to grow, and the chance to make a real difference to both customers and colleagues. This is more than just a customer service / call centre job. It’s a stepping stone to a rewarding career in a supportive, high-performing environment. You'll work with a purpose-driven team that values your input, recognises your efforts, and champions your success. What You'll Be Doing Depending on your skills and experience, your day could involve: Being the first point of contact for customers via phone, email, or digital platforms Handling queries about orders, deliveries, billing, product updates, and service requests Managing complex or sensitive enquiries with care, discretion, and ownership Working with internal teams to coordinate solutions and improve customer outcomes Supporting teammates, sharing knowledge, and contributing to a positive team culture Identifying opportunities for service improvements or process enhancements Participating in quality reviews, coaching sessions, or team initiatives Every team member plays a part in delivering reliable, thoughtful support that truly makes a difference. What You’ll Need We’re looking for individuals who are: Passionate about helping others and solving problems Excellent communicators with a calm, professional manner Comfortable using digital systems and handling real-time queries Highly organised with a keen eye for detail Team-oriented, adaptable, and willing to learn Experienced in customer-facing roles—whether in contact centres, customer service centres, retail, hospitality, call centres, or similar Whether you’re applying for your first service role or bringing years of experience to the table, what matters most is your mindset and motivation. What You’ll Gain Our client don’t just hire—they invest. You’ll benefit from: Competitive salaries starting from £24,000 up to £26,000 Paid overtime and flexible shift patterns Hybrid working options after probation based on performance A comprehensive six-week onboarding programme Ongoing coaching and access to self-development resources A clear pathway for career progression, including leadership training and mentoring Recognition for your contributions and a voice in how they improve their service This is a place where your growth is just as important as your output. Start Your Next Chapter We’re helping to build something special—a team of customer service professionals who care deeply, work collaboratively, and are proud of what they do. No matter where you are in your customer service career journey, there’s a place for you here. To apply, please email your CV to Your future starts here.
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Customer Service Advisor
1 week ago
Grangemouth, United Kingdom Pendragon Full time**Customer Service Advisor** **Location: Vauxhall Falkirk** **35 Hour Contract** **A basic salary of £19,026 with bonus potential, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a...
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Service Advisor
2 weeks ago
Grangemouth, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Vauxhall Falkirk** **Salary of £22,302 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
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Service Advisor
2 days ago
Grangemouth, United Kingdom Arnold Clark Group Full timeA leading automotive services provider in Grangemouth is seeking a Service Advisor to deliver exceptional customer experiences in service and vehicle repairs. This role demands a passion for customer service and the ability to handle customer requirements efficiently. Candidates should demonstrate strong communication and organizational skills, alongside a...
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Senior Service Advisor
16 hours ago
Grangemouth, United Kingdom Pendragon Full time**Senior Service Advisor (fixed-term 12 month contract)** **Evans Halshaw Vauxhall Falkirk** **Salary of £25,942 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and...
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Customer Service Advisor L1
2 weeks ago
Grangemouth, United Kingdom Calor Gas Ltd Full time**Job no**: 506746 **Work type**: Permanent full-time **Location**: Grangemouth **Categories**: Operations **Customer Service Advisor Level 1 - Grangemouth** **£21,255 With Excellent Benefits** - Creating a better world, a better company, and a more fulfilling future _ - Calor is an exciting and inspiring company to work for, where investment in our...
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Apprentice Customer Service Advisor
3 days ago
Grangemouth, United Kingdom Arnold Clark Full timeAbout the role We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification while gaining invaluable hands-on experience, enhancing our customers’ journey. You will also...
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Apprentice Customer Service Advisor
16 hours ago
Grangemouth, United Kingdom Arnold Clark Full timeAbout the role We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all while gaining invaluable hands-on experience, enhancing our customers journey. Working in offices in...
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Service Advisor
15 hours ago
Grangemouth, United Kingdom Arnold Clark Full timeWe are currently recruiting for a new Service Advisor to help us keep our Grangemouth Renault branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...
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Service Advisor
17 hours ago
Grangemouth, United Kingdom Arnold Clark Full time**Salary**: £27,569 with up to £39,000 OTE plus benefits **Type of work**: Permanent **Location**: Grangemouth About the role We are currently recruiting for a new Service Advisor to help us at our Mercedes branch in Grangemouth. **We offer**: - 33 days’ holiday allowance with room to grow - Generous retail discounts - Private healthcare - Simplyhealth...
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Customer Service Advisor
4 weeks ago
Grangemouth, United Kingdom HPRtalent Full timeJoin Our Clients Customer Service Team – Multiple RolesLocations: Across Regional UK Sites | Full-time - GrangemouthSalary Range: £22,000 – £26,000 + Paid Overtime + Comprehensive Benefits + Career DevelopmentA role with purpose. A team with pride. A future with opportunity.At a time when meaningful work and long-term career prospects matter more than...
