Service Desk Manager
3 weeks ago
The role will be very people-focused and you will act as the main conduit between the service desk and other service management process leads to ensure the service desk is kept aware of all updates to allow the service desk team to manage tickets and customer expectations accordingly.
Key Skills/Experience:nAt least 5 years experience managing a Service Desk in a large organisation.nDemonstrable experience in maturing a Service Desk functionnExperience with coaching and mentoring team members in different roles with differing skill levels.nAbility to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI)nKnowledge and experience of the ITIL IT Service Management FrameworknExperience in the management and configuration of Service Management Toolsets (ZenDesk)nAwareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001)nExperience in writing business proposals (e.g. justification for additional headcount).nExperience in budgetary process and procedure.nPlease apply for more information
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Service Desk Manager
5 days ago
Bath, Bath and North East Somerset, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
2 months ago
Bath, United Kingdom White Horse Employment Full timeJob DescriptionWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other...
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Service Desk Manager
4 weeks ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
2 months ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
1 month ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are...
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Service Desk Manager
2 months ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
1 month ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are...
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Service Desk Manager
3 weeks ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are...
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Service Desk Manager
2 months ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service...
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Service Desk Manager
3 weeks ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
-
Service Desk Manager
3 weeks ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
2 months ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
2 months ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
3 weeks ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
3 weeks ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are...
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Service Desk Manager
3 weeks ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service...
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Service Desk Manager
3 weeks ago
Bath, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other service management...
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Service Desk Manager
3 weeks ago
Bath, England, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins.Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.The role...
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Service Desk Manager
3 weeks ago
Bath, Somerset, United Kingdom White Horse Employment Full timeWhite Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. The...
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Service Desk Manager
1 month ago
Bath, Somerset, United Kingdom White Horse Employment Full timeJob Description White Horse Employment is pleased to be supporting a leading international healthcare client. The role will be supporting the service desk alongside the service desk team leads who manage the engineers/field engineer and IT admins. The role will be very people-focused and you will act as the main conduit between the service desk and other...
