Solutions Architect
1 month ago
Solution Architect who is a Genesys Subject Matter Expert.
This is a 6 week contract with possibility of extension at rate of £600 to £650 (inside IR35) and will be fully remote.
Solution Architect responsible for providing in-depth expertise, guidance, and support for the design, implementation, and optimization of Genesys contact center solutions. Leveraging your deep understanding of Genesys technologies and best practices, you will collaborate with cross-functional teams to drive the successful deployment and ongoing management of Genesys-based contact center environments.
Responsibilities:
- the design and architecture of Genesys contact center solutions, ensuring alignment with business requirements, industry best practices, and scalability.
- system architecture, component configurations, integration points, and technical specifications based on business needs and objectives.
- and customize Genesys software components, modules, and features to meet specific business requirements and use cases.
- with internal IT teams, vendors, and partners to implement Genesys solutions, ensuring seamless integration with existing systems and applications.
- expert guidance, advice, and troubleshooting support to internal teams, customers, and partners on Genesys-related technical issues, challenges, and solutions.
- as a trusted advisor on Genesys technologies, capabilities, and best practices, helping stakeholders maximize the value of their Genesys investments.
- opportunities to optimize performance, efficiency, and scalability of Genesys contact center environments through system tuning, configuration adjustments, and capacity planning.
- performance assessments, diagnostic analyses, and tuning activities to ensure optimal performance under varying workloads and conditions.
- and deliver training sessions, workshops, and educational materials to internal teams and stakeholders on Genesys products, features, and implementation methodologies.
- knowledge sharing and collaboration within the organization to build internal expertise and capabilities in Genesys technologies.
- Management and Relationship Building:
- and maintain relationships with Genesys representatives, partners, and ecosystem vendors to stay informed about product updates, roadmap developments, and industry trends.
- with Genesys ecosystem partners to leverage complementary technologies and solutions that enhance the capabilities and value proposition of Genesys contact center offerings.
Skills and qualifications:
- 10+ years of experience in contact center technology implementation, with a focus on Genesys solutions.
- expertise in Genesys PureConnect, PureCloud, or PureEngage platforms, including configuration, administration, and integration capabilities.
- understanding of contact center concepts, architectures, protocols, and standards (e.g., SIP, VoIP, CTI, ACD, IVR).
- troubleshooting, analytical, and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
- communication, collaboration, and stakeholder management skills.
- certifications such as Genesys Certified Professional (GCP), Genesys Certified Associate (GCA), or equivalent are highly desirable.
-
Solutions Architect
2 months ago
United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: Solutions Architect Azure Certified MCSE CCNA VMware Citrix Solutions Architect Remote - could be requirements to attend customer sites. £488.86/day PAYE - £650/day Umbrella (inside IR35)6 Months contract Must come from a Defence background In partnership with Endeavour recruitment we have an exciting opportunity for an experienced...
-
IT Solutions Architect
2 months ago
United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: Solutions Architect English Shiny data warehousing SAP FICO Cognos BI SAP ERP ETL Opex Artificial Intelligence Experienced IT Solutions Architect required for a critical program in finance based in Anderlecht, Belgium. The scope of the project is to build an innovative augmented analytics solution leveraging R and other analytics tools. ...
-
IT Solutions Architect
10 hours ago
United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: Solutions Architect English Shiny data warehousing SAP FICO Cognos BI SAP ERP ETL Opex Artificial Intelligence Experienced IT Solutions Architect required for a critical program in finance based in Anderlecht, Belgium. The scope of the project is to build an innovative augmented analytics solution leveraging R and other analytics tools. ...
-
IT Solutions Architect
7 hours ago
United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: Solutions Architect English Shiny data warehousing SAP FICO Cognos BI SAP ERP ETL Opex Artificial Intelligence Experienced IT Solutions Architect required for a critical program in finance based in Anderlecht, Belgium. The scope of the project is to build an innovative augmented analytics solution leveraging R and other analytics tools. ...
-
IT Solutions Architect
5 days ago
United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: Solutions Architect English Shiny data warehousing SAP FICO Cognos BI SAP ERP ETL Opex Artificial Intelligence Experienced IT Solutions Architect required for a critical program in finance based in Anderlecht, Belgium. The scope of the project is to build an innovative augmented analytics solution leveraging R and other analytics tools. ...
-
Solution Architect
2 months ago
United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: Telecoms OSS Architecture Architect Waterfall Agile Machine Learning Big Data AI Endeavour Recruitment has an excellent opportunity for a Solution Architect specialising in Telecoms to join the Research and Development team of our client, a large telecommunications company, based in Dublin. This is a 12-month contract and our client will...
-
Solution Architect
2 months ago
United Kingdom Endeavour Recruitment Solutions Full timeDaily Rate: EUR 545 per day Job Type: Contract Solution/Infrastructure architect- Telcoms- The Netherlands Posted Friday, 20 October 2017 Endeavour is calling for an experienced Solution/Infrastructure Architect to join an international Telecoms client, based in The Netherlands, for a contract till the end of the year, initially. The successful ...
-
Solutions Architect
5 days ago
United Kingdom Christy Media Solutions Full timeDo you have excellent AV design skills with experience of media serving solutions such as 7thSense, Watchout and Pixera? Are youexcited to work at the forefront of technology innovation for immersive environments? We are currently working with a leader in AV solutions company whospecialise in creating worldclassimmersive experiences who are looking to...
-
Solutions Architect
1 month ago
United Kingdom Christy Media Solutions Full timeDo you have excellent AV design skills with experience of media serving solutions such as 7thSense, Watchout and Pixera? Are youexcited to work at the forefront of technology innovation for immersive environments? We are currently working with a leader in AV solutions company whospecialise in creating worldclassimmersive experiences who are looking to...
-
Solutions Architect
10 hours ago
United Kingdom Christy Media Solutions Full timeDo you have excellent AV design skills with experience of media serving solutions such as 7thSense, Watchout and Pixera? Are youexcited to work at the forefront of technology innovation for immersive environments? We are currently working with a leader in AV solutions company whospecialise in creating worldclassimmersive experiences who are looking to...
-
Solutions Architect
8 hours ago
United Kingdom Christy Media Solutions Full timeDo you have excellent AV design skills with experience of media serving solutions such as 7thSense, Watchout and Pixera? Are youexcited to work at the forefront of technology innovation for immersive environments? We are currently working with a leader in AV solutions company whospecialise in creating worldclassimmersive experiences who are looking to...
-
Solutions Architect
1 month ago
United Kingdom Oliver Bernard Full timeSolutions Architect - CONTRACT We are looking for a Solutions Architect / Solution Architect to join an Commodities Trading organisation in Central London. The successful Solutions Architect should ideally have either Commodity Trading experience or Financial Services exposure. This isn't essential just a massive benefit to have that business domain...
-
Solutions Architect
1 month ago
United Kingdom Oliver Bernard Full timeSolutions Architect - CONTRACT We are looking for a Solutions Architect / Solution Architect to join an Commodities Trading organisation in Central London. The successful Solutions Architect should ideally have either Commodity Trading experience or Financial Services exposure. This isn't essential just a massive benefit to have that business domain...
-
Solutions Architect
2 months ago
United Kingdom Eames Consulting Full timeSolutions Architect Hybrid - London £75-90,000 base with bonus Eames consulting are delighted to be working with an established bank that are on the lookout for an experienced and talented Solutions Architect to join their team. the evolving team where you will be designing and developing high performing scalable Java systems The Solutions Architect...
-
Solutions Architect
3 weeks ago
United Kingdom Entasis Partners Full timeEntasis Partners are seeking Solution Architects from a technical background in applications, software and/or data who have experience delivering real value for clients. You have the opportunity to work with some top-tier clients and gain exposure to the latest tech and trends. Our client is a massive advocate of personal development and will support and...
-
Solution Architect
2 months ago
United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: web architecture Angular Ionic Apache CXF Cam Portal Architecture Authentication Authorisation Protocols OpenID Connect OAuth Middleware Technologies PaaS Technologies PaaS RDBMS NoSQL HDFS LAN Firewall UML archimate Agile SAFe DevOps Endeavour Recruitment has a fantastic opportunity for an experienced Solution Architect. There are three...
-
Solutions Architect
2 weeks ago
United Kingdom James Adams Full time🌟 Solutions Architect 🌟 (remote) Are you a seasoned professional with a knack for crafting robust and scalable solution architectures? Do you thrive on the intricate dance between applications, cloud services, APIs, and security protocols? If so, we want you to join an architecture team as a Solutions Architect! As a Solutions Architect, you will be at...
-
Solutions Architect
2 weeks ago
United Kingdom James Adams Full time🌟 Solutions Architect 🌟 (remote)Are you a seasoned professional with a knack for crafting robust and scalable solution architectures? Do you thrive on the intricate dance between applications, cloud services, APIs, and security protocols? If so, we want you to join an architecture team as a Solutions Architect!As a Solutions Architect, you will be at...
-
Solutions Architect
1 week ago
United Kingdom James Adams Full timeSolutions Architect (remote) Are you a seasoned professional with a knack for crafting robust and scalable solution architectures? Do you thrive on the intricate dance between applications, cloud services, APIs, and security protocols? If so, we want you to join an architecture team as a Solutions Architect! As a Solutions Architect, you will be at the...
-
Solutions Architect
16 hours ago
United Kingdom James Adams Full timeSolutions Architect (remote) Are you a seasoned professional with a knack for crafting robust and scalable solution architectures? Do you thrive on the intricate dance between applications, cloud services, APIs, and security protocols? If so, we want you to join an architecture team as a Solutions Architect! As a Solutions Architect, you will be at the...
