Chapel Attendant

Chapel Attendant

Full-time, 38.33 hours per week

Location: Oxford Crematorium, Oxfordshire

Salary: £24,316.65 per annum (£12.20 per hour)

Join us in ensuring every goodbye is dignified and meaningful.

#WorkingWithDignity #DignifiedCareers

Our Chapel Attendant’s are the welcoming presence representing our Crematoriums at our sites across the UK. They provide support during what may be one of life's toughest moments, offering all families a sense of tranquillity and a place to pay their respects in remembering their loved ones.

This meaningful opportunity calls for individuals who can seamlessly assist and coordinate our funeral services within our chapel as well as providing a blend of empathy, resilience, care, and professionalism, embodying the renowned standards that define us

Here is what a typical day could look like for you:

• Setting up the chapel for services, including arranging seating, floral displays, and audiovisual equipment as well as maintaining the cleanliness of the chapel and surrounding areas.
• Greeting and assisting families before, during, and after services, providing support and guidance as needed.
• Liaising with Funeral Directors and Ministers ensuring specific requests are carried out to meet the family's requirements including consideration of varying religious requirements.
• Conduct witnessed interments and scattering of cremated remains.
• Whilst the above duties will be a main part of your role, our teams work collaboratively, therefore you will be upskilled in other duties across our Crematorium Teams.
• We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area when required based on operational needs. 

This role will suit someone who:

• Exceptional communication and administrative abilities, coupled with meticulous attention to detail, to ensure strict adherence to regulatory policies and procedures.
• Emotionally intelligent, taking pride in providing supportive customer care under sensitive circumstances.
• Reliable, well-presented, and aims to achieve high standards in their job role.
• Enjoys being a part of their community.
• Committed to building relationships and has a passion for customer service.

What we provide to you:

• Annual salary of £24,316.55.
• 22-25 Days Holiday + Bank Holidays.
• Pension Scheme.
• Life Assurance X2.
• Free On-Site Parking.
• Access to our internal apprentice & personal development schemes.

We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you

What are the next steps?

To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.