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Claims Operations Manager

4 months ago


City of London, United Kingdom JSS Transform Full time
Claims Operations Manager - Contract - London (2-3 days onsite)

My Insurance client is seeking a seasoned Claims Operations Consultant for an initial 3-6 month placement, with high potential for extension, to support and enhance the ongoing operations for a key client of their boutique consultancy.

Responsibilities:nProvide expert support to enhance the client's business-as-usual (BAU) offerings in Claims.nLead stakeholder engagement and drive an improvement program tailored to the client’s needs.nWork closely with the Claims team to understand business requirements and design effective solutions.nOffer guidance and oversight to junior team members, ensuring quality and efficiency.nAssist in recruiting efforts to build a robust Claims function.nServe as a reliable interim asset, focusing on both immediate operational needs and strategic planning for future business alignment.

Requirements:nProven experience in Claims operations, ideally within a consultancy or insurance environment.nStrong leadership skills and the ability to manage stakeholder relationships effectively.nCapacity to mentor and oversee junior staff.nDemonstrated ability to adapt and provide solutions in a dynamic environment.nThis role is perfect for a strategic thinker with a hands-on approach, looking to make a significant impact in a pivotal, interim position.