Support Worker

6 days ago

Durham, United Kingdom Protective Care Group Full time
Things for you to consider before applying:
  • Although we advertise our roles in specific areas, you could be asked to work anywhere in the North East. Due to this, you must be comfortable with travelling and working away from home.
  • A full UK manual driving license is required for all our Support Workers.

At Protective Care Group we are looking for Support Workers to join our growing group dedicated to providing bespoke and tailor-made support for young people that are often deemed too extreme and vulnerable for the standard format of care. Our young people are at the heart of everything we do, so it is only right that this advert is about them too.
In this role, our young people want their Support Workers to:
  • Support them with their day to day lives
  • Provide them with guidance, coaching and mentoring (although don't take it personally if they do the opposite repeatedly, you were a child once too)
  • Remind them that you care and never give up on them no matter how extremely challenging the behaviour they send your way is (and it will be, including physical aggression, verbal aggression, absconding, self-harm and sexualise behaviours)
  • Provide them with a consistent, homely and safe environment to grow and develop

Requirements
Our young people don't really mind what work experience their Support Workers have, so we'll follow their lead, and are open to considering candidates with or without experience working with vulnerable people. Ultimately for our young people, they want their Support Workers to:
  • Be playful, accepting, curious and empathetic at the right times
  • Confidently and calmly de-escalate situations and behaviours that are challenging for our young people in a variety of ways that suit their needs and keep them safe
  • Have a full UK manual driving licence (our young people like to go out and about too)
  • See that they have potential despite the extremely challenging behaviour they exhibit, their complex needs and the adversities like trauma, abuse and criminalisation that they may have experienced so far in their lives
  • Be resilient, adaptable and flexible to meet their needs and provide them with an exceptional level of care. This includes being happy to work a 4 on 4 off shift pattern (consisting of both day and night shifts) and working anywhere in the North East region
  • Be able to keep up with them emotionally, mentally and physically (behaviour may mean that running after a young person or being involved in a physical intervention is likely)

Now you've heard from our young people about what they want from their Support Workers, but it's also important that you understand all aspects of the role before of applying, like the working hours, location and the types of challenges you may encounter. Please follow this link to find out more:
There are so many young people in the UK who need our level of care, meaning that there is a huge demand for what we do. So, are you ready to be someone who a young person will remember helped them to change their life for the better? If you said yes, apply now - we can't wait to hear from you.
Benefits
The ultimate reward for this job is knowing that you've made a difference to a young person's quality of life and future prospects, but our Support Workers also benefit from:
  • Security - PAYE role, so no need to worry about consistency of shifts and pay
  • Remuneration - competitive basic salary of £32,000 plus uplifts for each shift you work with a young person and for sleeping nights, paid annual leave, company sick pay, company pension
  • Investment in you - training you need to do your role well, including paying for you to complete your NVQ Level 3 in Residential Childcare if you do not already have it, progression plan and training to help you get to where you want to be
  • Dedicated wellbeing support from management, internal Wellbeing Specialist and free confidential counselling services
  • Active and generous refer a friend scheme

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