Process Design Engineer

2 weeks ago


United Kingdom TalentHawk Full time

ServiceNow Process Design Consultant - Outside IR35 Contract - Remote UK - £450 - 525 per day DOE


Job Title: ServiceNow Process Design Lead


About the Role: We're seeking a seasoned ServiceNow Process Design Lead to spearhead process optimization and implementation for a critical IT project. You'll design and streamline workflows, configure ServiceNow, and collaborate with cross-functional teams to drive operational efficiency.


Key Responsibilities:

  • Lead process design, documentation, and optimization
  • Configure and implement ServiceNow workflows and modules
  • Partner with stakeholders to understand business needs and identify improvement opportunities
  • Conduct training sessions and provide clear documentation
  • Continuously review and improve processes

Requirements:

  • 7+ years of experience as a Process Design Lead
  • 5+ years of hands-on ServiceNow experience, particularly in ITSM
  • Strong knowledge of ServiceNow modules and workflow capabilities
  • Excellent communication and stakeholder management skills
  • Proven ability to lead process improvement initiatives


If you're passionate about process optimization and have a knack for leveraging ServiceNow, we encourage you to apply.



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