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Coffee Shop Assistant

4 months ago

Hungerford, United Kingdom Crown and Garter Full time
Our Coffee Shop Assistants are the face of our Coffee Shops, and we are looking for bright, passionate and confident people to join our team. As a Coffee Shop Assistant with Honesty Group you will be serving our customers delicious coffee, freshly-baked bread, cake and pastries, and ensuring a clean and welcoming environment. We are an age-inclusive and disability-confident employer, and welcome applications from across every community.

Hours and Shift Patterns: 15 hours per week

Flexibility around working days

This was the first Honesty coffee shop, and where it all began. A pub with rooms and restaurant as well as a coffee shop and plenty of outside seating, set in a very picturesque setting. The Crown and Garter is open 7 days a week, and serves breakfast, lunch and dinner to our residents, locals and tourists.

Why work with us, not them?

Our strong community-led values, and people-first approach separate us from our competitors. We are committed to holding ourselves to the highest standards with regards to the environment and sustainability, with all our food made by hand by our incredible team of chefs and bakers utilising fresh, seasonal, local ingredients (where possible) and served to our customers by dedicated, healthy and happy staff.

In return for your hard work, we offer:

- Secure employment contracts
- Wages which keep up with the National Living Wage
- Full training and opportunity to develop within the business
- Free meal on duty
- 20% off all products
- Discounted Cookery School Courses
- Employee Wellness Programme for 2024, a plan with workshops, fun challenges and information/toolkits to support staff and help promote healthy living and wellness across the group

Future opportunities

There are many opportunities within Honesty Group, and we want to help you reach your dream role. Once you’re working for us, we will work with you to progress your career in hospitality in whichever way you want to. We are very proud that all of our current supervisors and managers once started with us as Coffee Shop Assistants.

Managers
Supervisors
Area Managers
Chefs
Administration
And many more

Duties and responsibilities

Deliver excellent customer service whilst:

Waiting on tables
Supporting with any events as required
Answering telephone enquiries and taking orders over the telephone
Preparing food and drinks (check temperatures in line with company Food Safety guidelines)
Clearing tables and washing up
Engaging with customers
Use the work laptop as appropriate
Check slack and emails regularly for all communications

Open up coffee shop for service:

Take delivery of goods from the wholesale unit and display / put away. Report any shortages
Stock rotation and check dates on products
Display products and price
Amend menu board with specials / remove any out of stock items
Do fridge checks and temperature checks on delivery
Check coffee shop is clean and tidy and ready for service (sugar bowls, clean tables etc)

General Duties:

Ensuring entire shop is clean and tidy, items are replenished for the next day
Sweep / mop floors
Clean toilets, mop floor (in relevant shops)
Tidy and clean outdoor areas
Tidy stockroom
Check all equipment is cleaned and switched off
Place orders with Head Office for stock items / products
Log waste
Cash up and place cash in safe place
Lock up
Support the manager/supervisor with creating inspirational social media content

To join our team you will need to:

work with initiative as part of a team
have a calm, cheerful and helpful disposition
work within our Honesty Shop standards, respecting food safety and health and safety requirements

Honesty Group is an independent business operating pubs, restaurants, coffeeshops, and farm shops as well as serving our online and wholesale customers. Opened in 2014, Honesty Group now runs 15 sites across Berkshire and Hampshire, with our strong community-led values, and people-first approach separating us from our competitors. We are committed to holding ourselves to the highest standards with regards to the environment and sustainability, with all our food made by hand by our incredible team of chefs and bakers utilising fresh, seasonal, local ingredients (where possible) and served to our customers by dedicated, healthy and happy staff. We are Real Living Wage employers.

INDFOH