Care Coordinator

2 months ago


Guildford, United Kingdom RT Occupational Health Full time
Care Coordinator
Responsibilities:
* Monitoring staff and service user communications;
* Monitoring and managing rosters for the allocated geographical areas
* Responding to concerns, complaints and queries from Service Users, escalating where appropriate
* Responding to complaints and queries from employees, escalating where appropriate
* Ensuring good record keeping;
* Involvement in the recruitment process for allocated geographical area where required
* Emergency assignment of workers to cover care calls when required.
* Ensuring that all points of service delivery are implemented to high standards
* Support the implementation of effective quality assurance systems to promote high quality, best practice and continuous improvement of services
Experience:
Minimum of 2 years of experience in line management position within Health & Social Care
* Full driving license with use of own vehicle
* Experience of using electronic rostering systems
* Experience in a Care Coordinator Role
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