Director of Quality

2 weeks ago

United Kingdom Psychiatry UK Full time

The Company

Psychiatry UK (PUK) is the nation’s leading online psychiatry service, providing assessment, diagnosis, and treatment for a range of mental health conditions. Our mission is to rise to the challenge to help solve the UK’s mental health crisis. Powered by our intelligent, A.I (Artificial Intelligence). enabled platform we provide consultant-led psychiatric care for the whole family, specialising in ADHD and Autism.


Job Summary & Purpose

This role is to provide strong leadership, governance, and up-to-date expertise in patient safety, quality improvement, compliance and risk management, to develop, embed and drive continuous improvement across the patient safety agenda in a technology focussed online psychiatry provider, specialising in the diagnoses of ASD and ADHD.


Role Outline

  • Have oversight responsibility for all aspects of the quality governance agenda, developing an effective patient safety framework. Champion and raise awareness of the benefits of effective governance and implement strategies to increase the knowledge of staff of quality processes and regulatory requirements.
  • Working closely with the Executive Team and Board to co-ordinate and provide leadership for the operational management of quality assurance and patient safety with the aim of ensuring the provision of high-quality safe care.
  • To enhance and strengthen the organisation wide quality improvement program in line with the PUK corporate vision, governance framework and operational plan and to ensure PUK is well prepared to meet external regulatory inspection requirements.
  • Co-ordinate and further develop the PUK’s clinical governance activities, policies and systems.
  • To ensure that audits are in place to measure, monitor and develop standards of care and service improvements.
  • To ensure that all aspects of the CQC regulatory requirements are in place across all clinical services and are responsible for ensuring that all outcomes from inspections are addressed.
  • To take a leadership role in regard to the PUK response and implementation of recommendations from external reviews and inquiries and to share this across Service lines.
  • To work together with other professionals to develop an organisational culture that ensures effective clinical care, stimulates innovation and change through critical appraisal, research and practice development.
  • Responsible for structuring, managing and developing the Risk, Safety, Governance and Quality teams.
  • To provide clinical and professional leadership to the nursing staff and other allied health professionals throughout the organisation.


Key Working Relationships/Stakeholders

As a key enabler of how patient care is delivered, you will need to be a natural collaborator and facilitator, bringing a wide-web range of people at all levels of the organisation and externally where relevant:

  • CEO/ Psychiatry UK Board
  • Exec Team: CEO, Chief Medical Officer, Chief Operating Officer, Chief Finance Officer, Chief People Officer, Chief AI Officer, Chief of Staff
  • Clinical Leaders, Clinicians, Allied Health Professionals, Enterprise Risk, Finance, HR, Transformation Leads, Technology
  • External: Regulators, Commissioners


Person Specification

Essential Areas:

  • Registered Nurse with evidence of extensive mental healthcare knowledge.
  • Breadth of experience of working in a similar role in an NHS organisation.
  • Knowledge of risk management, governance, and patient/carer collaboration within a regulated environment.
  • Proven track record of transformational leadership of services and enabling culture change in teams.
  • To act as a role model, exhibiting high levels of professional behaviour at all times including having the level of knowledge, skills and confidence to provide the right advice on patient care and safety.
  • Evidence of collaborative working with partners resulting in successful innovation and change.
  • Evidence of delivery of complex projects from conception to delivery and evaluation.
  • Proven track record of successful and sustained management of patient pathways.
  • Demonstrate effective system working and excellent collaboration skills.
  • Experience in leading large scale operational delivery of clinical services which realise quality, resource, and delivery benefits.

Desirable Areas:

  • Experience in a private sector healthcare provider.
  • Master’s level qualification in a relevant field.


Knowledge & Skills Specification

  • Skilled in strategic thinking and able to translate strategy into action.
  • Highly developed leadership, negotiation and influencing skills with the ability to motivate, challenge and engage individuals and teams.
  • Ability to set out a clear strategic direction, motivate others and assume a leadership position, together with an ability to transfer strategic objectives into deliverable operational plans.
  • Ability to develop effective working relationships with key partners and influence a wide range of internal and external stakeholders to bring about positive change.
  • Demonstrates a patient focus, leading to co-production and collaboration at all levels within services.
  • Highly skilled in collaboration and bringing together teams and organisations with strong relationships to deliver on the services for patients.
  • Proven ability to build enduring and effective stakeholder relationships acting as trusted advisor to executive leadership team and board of directors; as appropriate.
  • Demonstrable ability to evidence KPI outcomes through quality metrics from a variety of sources including patient data, workforce information, resource and quality data.


Compensation

Competitive (plus £1k home-working allowance per annum)


Job Location

Home-based/various meeting locations as required.


Equal Opportunity Statement

Psychiatry-UK is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and strive to provide a fair and unbiased recruitment process.

  • Senior Quality Director

    3 weeks ago

    United Kingdom Walker Cole International Full time

    Walker Cole International is supporting one of its clients in their search for a Senior Quality Director. The business is going through an exciting period of growth and expanding into multiple territories. As the Senior Quality Director, you will drive a corporate quality structure, oversee international teams across several countries, and provide...

  • Senior Quality Director

    3 weeks ago

    United Kingdom Walker Cole International Full time

    Walker Cole International is supporting one of its clients in their search for a Senior Quality Director. The business is going through an exciting period of growth and expanding into multiple territories. As the Senior Quality Director, you will drive a corporate quality structure, oversee international teams across several countries, and provide...

  • Interim Director of Quality

    1 week ago

    United Kingdom Walker Cole International Full time

    Walker Cole International is searching for a Manufacturing Director to join a biopharmaceutical CDMO in Cambridgeshire. As the Manufacturing Director, you will oversee GMP manufacturing activities, drive operational excellence and industry leading management capability. Your responsibilities as the Manufacturing Director will be: Manage, develop and...

  • Interim Director of Quality

    1 week ago

    United Kingdom Walker Cole International Full time

    Walker Cole International is searching for a Manufacturing Director to join a biopharmaceutical CDMO in Cambridgeshire. As the Manufacturing Director, you will oversee GMP manufacturing activities, drive operational excellence and industry leading management capability. Your responsibilities as the Manufacturing Director will be: Manage, develop and...

  • Director Quality Management

    2 weeks ago

    United Kingdom CBI (Confederation of British Industry) Full time

    Salary: £80,000k + £7,150k car allowance Type: Perm Location: Cardiff (Hybrid) We serve as the catalyst between industry and government to drive positive change, speaking for businesses of all sizes and sectors across the whole economy, in every UK region and nation, ensuring sustainable growth for the benefit of society. 3 million private sector...

  • Director, Data Quality

    2 weeks ago

    United Kingdom Barrington James Full time

    Job Title: Director of Quality Assurance (QA) I am partnered with a growing Contract Development and Manufacturing Organization (CDMO) committed to delivering high-quality services to our global pharmaceutical and biotech clients. We specialize in providing end-to-end solutions from development through commercialization, with a strong focus on regulatory...

  • Director, Data Quality

    2 weeks ago

    United Kingdom Barrington James Full time

    Job Title: Director of Quality Assurance (QA) I am partnered with a growing Contract Development and Manufacturing Organization (CDMO) committed to delivering high-quality services to our global pharmaceutical and biotech clients. We specialize in providing end-to-end solutions from development through commercialization, with a strong focus on regulatory...

  • Quality Assurance

    3 months ago

    United Kingdom BioTalent Full time

    QA Director – FULLY REMOTE – Competitive Package They are looking to onboard a permanent QA Director that will be responsible for guiding and shaping the quality strategy for the distribution/supply of products across UK/EU markets. The ability to work fully remote, with occasional travel required. The chance to work closely alongside some of the...

  • Quality Assurance

    3 months ago

    United Kingdom BioTalent Full time

    QA Director – FULLY REMOTE – Competitive Package They are looking to onboard a permanent QA Director that will be responsible for guiding and shaping the quality strategy for the distribution/supply of products across UK/EU markets. The ability to work fully remote, with occasional travel required. The chance to work closely alongside some of the...

  • Director, Data Quality

    3 weeks ago

    United Kingdom HireMinds Full time

    Director, Nonclinical Development HireMinds is representing a client with an exciting RNAi + AI drug discovery platform for the discovery of novel therapeutics. We're looking for someone to lead the Nonclinical Development strategy, overseeing study design, data generation, and regulatory submissions. The successful candidate will have career examples to...

  • Director of Quality Innovation

    1 week ago

    United Kingdom Ecommerce Full time

    Job Title: Director of Engineering Location: [Location or Remote, if applicable] Salary: Competitive, based on experience Start Date: ASAP We are seeking an experienced and visionary Director of Engineering to lead and drive the success of our software and technical solutions. This role is crucial in defining the technical vision and long-term...

  • Director of Quality Innovation

    2 weeks ago

    United Kingdom Ecommerce Full time

    Job Title: Director of Engineering Location: [Location or Remote, if applicable] Salary: Competitive, based on experience Start Date: ASAP We are seeking an experienced and visionary Director of Engineering to lead and drive the success of our software and technical solutions. This role is crucial in defining the technical vision and long-term...

  • Property Director

    1 week ago

    United Kingdom University of Reading Full time

    The University of Reading is seeking to appoint a Property Director to lead the strategic and operational management of the University’s diverse property portfolio. The University of Reading has been at the forefront of UK Higher Education for nearly a Century. We are a global university that enjoys a world-class reputation for teaching, research and...

  • Assistant Director of Operations

    2 weeks ago

    United Kingdom Goldsmiths, University of London Full time

    Goldsmiths, University of London is a world-leading centre of educational excellence where ground-breaking research meets innovative teaching and thinking. This hybrid role at this prestigious university in London offers a unique opportunity to contribute to a vibrant, innovative, and interdisciplinary community. As the Assistant Director (People...

  • Director of Quality

    2 weeks ago

    United Kingdom Psychiatry UK Full time

    The Company Psychiatry UK (PUK) is the nation’s leading online psychiatry service, providing assessment, diagnosis, and treatment for a range of mental health conditions. Our mission is to rise to the challenge to help solve the UK’s mental health crisis. Powered by our intelligent, A.I (Artificial Intelligence). enabled platform we provide...

  • Director of Quality

    2 weeks ago

    United Kingdom Psychiatry UK Full time

    The Company Psychiatry UK (PUK) is the nation’s leading online psychiatry service, providing assessment, diagnosis, and treatment for a range of mental health conditions. Our mission is to rise to the challenge to help solve the UK’s mental health crisis. Powered by our intelligent, A.I (Artificial Intelligence). enabled platform we provide...

  • Director of Quality

    2 weeks ago

    United Kingdom Psychiatry UK Full time

    The Company Psychiatry UK (PUK) is the nation’s leading online psychiatry service, providing assessment, diagnosis, and treatment for a range of mental health conditions. Our mission is to rise to the challenge to help solve the UK’s mental health crisis. Powered by our intelligent, A.I (Artificial Intelligence). enabled platform we provide...

  • Director of Quality

    2 weeks ago

    United Kingdom Psychiatry UK Full time

    The Company Psychiatry UK (PUK) is the nation’s leading online psychiatry service, providing assessment, diagnosis, and treatment for a range of mental health conditions. Our mission is to rise to the challenge to help solve the UK’s mental health crisis. Powered by our intelligent, A.I (Artificial Intelligence). enabled platform we provide...

  • Quality and Risk

    1 week ago

    United Kingdom Hunter Dunning Ltd Full time

    Due to further expansion, an Associate Planning Director job is available with a growing consultancy, working from their office in Nottingham on a hybrid basis! Offering a competitive salary plus hybrid working, bonus potential, enhanced holiday, and much more. Founded 30 years ago, this multi-disciplinary consultancy operates throughout the UK with a team...

  • Quality and Risk

    1 week ago

    United Kingdom Hunter Dunning Ltd Full time

    Due to further expansion, an Associate Planning Director job is available with a growing consultancy, working from their office in Nottingham on a hybrid basis! Offering a competitive salary plus hybrid working, bonus potential, enhanced holiday, and much more. Founded 30 years ago, this multi-disciplinary consultancy operates throughout the UK with a team...