IT Service Desk Manager

1 month ago


Potters Bar, United Kingdom Ashdown Group Full time

A leading organisation is looking for a personable and driven IT Service Desk Manager to join its expanding team, based in Potters Bar, Hertfordshire. Please note this is an office-based role and therefore the chosen candidate is required to be in the office 5 days per week.

As the IT Support Manager, you will ensure that a smooth and efficient IT support service is provided to the business. You will be responsible for call management, managing SLA's, delegating tickets and providing hands on support for escalated tickets.

Working as an integral part of the internal technology team of 10 Engineers, you will provide both remote and face to face support. You will have a keen attention to detail and must be able to effectively prioritise and execute tasks in a busy environment and have proven analytical and problem-solving abilities.

In order to be suitable for this role, you must be an accomplished IT Support or Helpdesk Manager with proven experience improving IT service provision in a Windows environment. ITIL certification would be advantageous to your application but is not essential.

This is an excellent opportunity for a proven IT Service Desk Manager to join a highly successful company that offers a clearly defined career path.



  • Potters Bar, Hertfordshire, United Kingdom Ashdown Group Full time

    IT Service Desk Manager OpportunityA leading organisation is seeking a highly skilled IT Service Desk Manager to join its expanding team in Potters Bar, North London. This is an office-based role, requiring the successful candidate to be in the office 5 days a week.Key Responsibilities:Ensure a smooth and efficient IT support service is provided to the...


  • Potters Bar, Hertfordshire, United Kingdom Ashdown Group Full time

    IT Service Desk Manager OpportunityA leading organisation is seeking a highly skilled IT Service Desk Manager to join its expanding team in Potters Bar, North London. This is an office-based role, requiring the successful candidate to be in the office 5 days a week.Key Responsibilities:Ensure a smooth and efficient IT support service is provided to the...


  • Potters Bar, Hertfordshire, United Kingdom Ashdown Group Full time

    IT Service Desk ManagerA leading organisation is seeking a highly skilled IT Service Desk Manager to join its expanding team in Potters Bar, Hertfordshire. This is an office-based role, requiring the successful candidate to be in the office 5 days a week.Key Responsibilities:Ensure a smooth and efficient IT support service is provided to the business.Manage...


  • Potters Bar, Hertfordshire, United Kingdom Ashdown Group Full time

    IT Service Desk ManagerA leading organisation is seeking a highly skilled IT Service Desk Manager to join its expanding team in Potters Bar, Hertfordshire. This is an office-based role, requiring the successful candidate to be in the office 5 days a week.Key Responsibilities:Ensure a smooth and efficient IT support service is provided to the business.Manage...


  • Potters Bar, United Kingdom CV Screen Ltd Full time

    IT Service Desk ManagerPotters Bar / North LondonUp to £50,000 + Excellent ProspectsCerulean, a leading MSP based in Potters Bar are seeking an IT Service Desk Manager to join their expanding business. The role is office based and located in Potters Bar on the Hertfordshire / North London borders. A salary of up to £50,000 is available based on...


  • Potters Bar, United Kingdom CV-Library Full time

    IT Service Desk Manager Potters Bar / North London Up to £50,000 + Excellent Prospects Cerulean, a leading MSP based in Potters Bar are seeking an IT Service Desk Manager to join their expanding business. The role is office based and located in Potters Bar on the Hertfordshire / North London borders. A salary of up to £50,000 is available...


  • Potters Bar, United Kingdom Ashdown Group Full time

    A leading organisation is looking for a personable and driven IT Service Desk Manager to join its expanding team, based in Potters Bar, North London. Please note this is an office-based role and therefore the chosen candidate is required to be in the office 5 days per week. As the IT Support Manager, you will ensure that a smooth and efficient IT support...

  • Service Scheduler

    5 months ago


    Potters Bar, United Kingdom Wentworth James Group Full time

    Wentworth James are working work a long standing client assisting them in their search for an experienced service scheduler. The company are niche multi-disciplinary Refrigeration & HVAC company serving a diverse range of demanding customers. No two days are the same for their team of engineers and their customers range from food and beverage production and...

  • IT Support Engineer

    5 months ago


    Potters Bar, United Kingdom Sphere It Full time

    **Job Title**: IT Support Engineer **Location**: In Person, Potters Bar (EN6) **Salary**: £35,000 - £40,000 per annum depending on experience + benefits **Job Type**: Permanent, Full Time We are looking for an experienced individual to join our technical support desk team. You will be responsible for providing first class technical support to our wide...


  • Potters Bar, United Kingdom The Royal Veterinary College, University of London Full time

    Interview Date: 19/09/2024 An exciting opportunity has arisen to join the Registry team at the Royal Veterinary College (RVC). The RVC is the UK's largest and longest-established independent vet school and is a Member Institution of the University of London. The RVC offers undergraduate and postgraduate programmes in veterinary medicine, veterinary nursing...


  • Bell Bar, United Kingdom Mulmar Full time

    Service Manager Role OverviewWe are seeking a highly skilled Service Manager to join our team at Mulmar. As a Service Manager, you will be responsible for overseeing the day-to-day management and development of our field and customer service teams. This includes establishing and enforcing policies, procedures, and technical/performance standards.Key...


  • Potters Bar, Hertfordshire, United Kingdom Surecall Recruitment Full time

    About the RoleWe are seeking an ambitious Recruitment Manager with excellent account management experience to join our talented team. The ideal candidate will have a knowledge of the Transport & Logistics recruitment sector, including HGV and warehouse recruitment.Key ResponsibilitiesSupported by a small team of Account Support Executives, you will be...


  • Potters Bar, United Kingdom CV-Library Full time

    Recruitment Manager Transport & Logistics Recruitment Agency £30,000 to £40,000 per annum plus benefits Potters BarA busy Transport & Logistics Recruitment agency is seeking an ambitious Recruitment Manager with excellent account management experience to join its talented team based in Potters Bar. Candidates with a knowledge of the Transport &...


  • Potters Bar, Hertfordshire, United Kingdom Sure Call Recruitment Full time

    About the RoleWe are seeking an ambitious Recruitment Manager with excellent account management experience to join our talented team based in Potters Bar.Candidates with a knowledge of the Transport & Logistics recruitment sector including HGV and warehouse recruitment will be given priority consideration.The ideal candidate will have a positive attitude and...


  • Potters Bar, Hertfordshire, United Kingdom Sure Call Recruitment Full time

    About the RoleWe are seeking an ambitious Recruitment Manager with excellent account management experience to join our talented team based in Potters Bar.Candidates with a knowledge of the Transport & Logistics recruitment sector including HGV and warehouse recruitment will be given priority consideration.The ideal candidate will have a positive attitude and...


  • Potters Bar, Hertfordshire, United Kingdom Sure Call Recruitment Full time

    About the RoleWe are seeking an ambitious Recruitment Manager with excellent account management experience to join our talented team based in Potters Bar.Candidates with a knowledge of the Transport & Logistics recruitment sector including HGV and warehouse recruitment will be given priority consideration.The ideal candidate will have a positive attitude and...


  • Potters Bar, Hertfordshire, United Kingdom Surecall Recruitment Services Full time

    About the RoleWe are seeking an ambitious Recruitment Manager with excellent account management experience to join our talented team based in Potters Bar.Candidates with a knowledge of the Transport & Logistics recruitment sector including HGV and warehouse recruitment will be given priority consideration.Key ResponsibilitiesSupported by a small team of...


  • Potters Bar, Hertfordshire, United Kingdom Surecall Recruitment Services Ltd Full time

    About the RoleWe are seeking an ambitious Recruitment Manager with excellent account management experience to join our talented team based in Potters Bar.Candidates with a knowledge of the Transport and Logistics recruitment sector, including HGV and warehouse recruitment, will be given priority consideration.The ideal candidate will have a positive attitude...


  • Potters Bar, Hertfordshire, United Kingdom Sure Call Recruitment Full time

    About the RoleWe are seeking an ambitious Recruitment Manager with excellent account management experience to join our talented team based in Potters Bar.Candidates with a knowledge of the Transport & Logistics recruitment sector including HGV and warehouse recruitment will be given priority consideration.Key ResponsibilitiesSupported by a small team of...


  • Potters Bar, Hertfordshire, United Kingdom Sure Call Recruitment Full time

    About the RoleSure Call Recruitment is seeking an ambitious Recruitment Manager with excellent account management experience to join its talented team.Candidates with a knowledge of the Transport & Logistics recruitment sector including HGV and warehouse recruitment will be given priority consideration.Key ResponsibilitiesSupported by a small team of Account...