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Food And Beverage Supervisor
4 months ago
Food & Beverage Supervisor required for our prestigious client, a hotel holding several accolades in the Horley area.As Food & Beverage Supervisor you will support the Food and Beverage Manager to ensure the smooth day to day running of the food & beverage departments to include restaurant, bar, lounges, afternoon tea, wedding & private events operations, outside terraces, along with your team ensuring that guests are provided with the best service.As Food & Beverage Supervisor you will have: A passion for food and wine and guest service and be willing to work across the range of food and beverage areas of the hotel.Shifts are completed 5 days per week, flexible shifts covering breakfast/lunch/dinner on a rota basis including weekends.Duties for the role of Food & Beverage Supervisor include;
- Ensuring the restaurant is set for service and all mis en place is prepared
- Ensure correct staffing for service and all staff are smartly presented
- Briefing all staff on service issues/information for their shift
- Welcoming guests and taking food and drink orders
- Hosting the restaurant during service and assisting and coaching staff with food and drink service
- Conducting satisfaction checks to ensure guest satisfaction
- Ensuring food and beverage service standards in the lounge are achieved and ensure seamless service across departments
- Ensure correct billing for all diners
- Ensure cashing up and end of day is carried out at the end of the shift
- Ensure the restaurant is closed down at the end of service and left ready for the following service shift
- Hosting and running events, weddings, conferences and private dinners
- Assisting with recruitment and induction of new team members
- Training, skills training and coaching a team of permanent/casual employees
- Ensuring the department meets the Company and legal requirements in relation to Health and Safety and Food Hygiene
- Previous supervisory experience in a quality restaurant environment required.
- A proven record of experience in planning, training and supervising a team to ensure excellence in guest service.
- Good knowledge of food and wines.
- A flexible and adaptable approach to work and the ability to adapt to the different service requirements across food and beverage areas.
