Care Assistant

7 days ago

Shrewsbury, United Kingdom Bluebird Care Full time
Job description
An exciting opportunity has arisen to join our Bluebird Care Shropshire team as a Care Coordinator . Would you enjoy a role working within a team that makes a real difference?
Our organisation is looking for a dedicated and dynamic individual to undertake the role of coordinating home care services for individuals in their own homes .
The care coordinator is responsible for the continuity of care for all of our customers. This vital role has a huge impact on the lives of many people who rely on our care and support. If you want to join a dynamic team making a positive difference to our customers' lives, then this could be the role for you.
Customers tell us that what really matters to them is having a stable team of caring and professional care assistants whom they can rely upon. The ability to problem solve and think clearly when under pressure is essential for this important role in our company. You will use your excellent planning, organisational and IT skills to make sure that each customer receives the care and support that they expect on time.
The role of the 'Care Coordinator' will involve:
• Allocating care assistants with the right skills and experience to deliver the best quality care and support to each customer
• Confidently using our rostering system - full training will be given
• Organising care assistant rotas to minimise changes to the service and travel between customer's homes
• Responding efficiently to day to day changes in the care and support packages
• To be part of the out of hours emergency line team. This would include some evenings and some weekends on a rotating basis working remotely.
The role offers the opportunity for developing positive working relationships with customers, their families and the Bluebird Care team. You will provide a crucial link between each customer and their care assistant.
You will often deal with queries from customers about their care and support. This requires a sensitive understanding of customer needs and a supportive telephone manner.
The care coordinator must also be clear about the best way to work with care assistant schedules to maintain continuity in the delivery of care. You will need to build strong relationships with the care team so you can call upon extra cover when needed. In line with Bluebird Care policies you must be committed to anti-discriminatory practice and customer rights.
This role offers a great step into social care and the opportunity to be part of a strong supportive team striving to provide the best homecare and support services.
The successful applicant will receive a full induction and ongoing training.
Don't miss out on the opportunity to join a fantastic team of committed and well trained staff. Please apply for the role if you feel you have what it takes to be part of an amazing team.
Hours: 40 hours per week
Monday to Friday 08:30 - 17:00
Salary: £26,458pa
We can't look after our customers if we don't look after our staff. Our staff benefit from:
  • Defined career pathway
  • 28 days paid holiday (pro rata)
  • 12-week mentor to settle you into your new role with confidence
  • Refer a friend = up to £200 (unlimited referrals)
  • FREE DBS
  • Access to Health & Social Care qualifications
  • Pension contributions
  • Bluelight card, offering store discounts at retailers e.g., clothing, Halfords as well as a discount on days out to Chessington/Thorpe Park/Alton Towers etc
  • Long service reward scheme
  • Recognition programme
  • Fully paid induction programme including shadowing, uniform and all PPE
  • Use of company car (if you break down)

Department Coordinator Locations Shropshire Yearly salary £26,458

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