Revenues Officer

2 months ago


Hertford, United Kingdom East Herts Council Full time
Revenues Officer - Business Rates
Grade (5-7), £29,459 to £38,912 (inclusive of local weighting) depending on experience
Part time, minimum 15 hours per week
Permanent
Based in Hertford with the option for home working up to 50% of working hours
Are you a motivated and highly professional team player with a passion for detail?
We are looking for an enthusiastic and proactive individual to join our team This is an exciting time for you to join us and develop your career. We are a motivated and highly professional team and are looking for an individual committed to excellence in their work and with a passion for details. You will assist in all aspects of business rates billing, collection and recovery and will also have interaction with customers e.g., face to face, telephone and in writing.
What will you be doing?
- Undertaking all aspects of revenues business rates work including: - billing, valuation work, recovery, freedom of information requests, Business Rates avoidance issues, maximising income, plus direct customer contact and attendance at court for both East Herts and Stevenage Councils.
- Assisting with the development and implementation of new working methods and systems.
- Keeping and maintaining appropriate records and statistics, reviewing exception reports and ensuring appropriate action is taken.
- Assisting with the preparation of cases for court and Tribunals, providing support at such hearings as appropriate.
About you
As an ideal candidate, you will have:
- Either an extensive knowledge of Business Rates law and procedures or an in-depth knowledge of Revenues legislation and procedures.
- The ability to deal with challenging situations using tact and diplomacy.
- Experience in a busy administration role within an office environment.
- Competency in the use of Microsoft Office, Word, Excel, Outlook.
- Excellent communication skills.
- Experience of working with multiple stakeholders from the public and private sector.
- The ability to motivate people around them.
What can we offer you?
- A stimulating and supportive work environment
- Flexible working arrangements, including flexitime
- 26-29 days annual leave rising to 34 days with 5 years' local government service
- Employee well-being programme
Closing date: 11th August at midnight
Interviews will be held on: 21st August 2024
 
So, if you’re looking to make a difference in East Hertfordshire as a Revenues Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work

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