Onsite / Field Service Engineer - Electro - Mechanical (Derby, Mansfield, Notthingham)
1 month ago
35knBupa Cashplann25 days holiday plus 8 bank holidaysnCompany CarnLaptop and Phone
Auto enrolled for the first 6 months, company employer pension contribution 6% for the first 2 year in the scheme then automatically increases to 8%. Employee contribution is a minimum of 4.5%
Our client who is involved in an exciting project is looking to appoint Electro-Mechanical Engineers to ensure highest customer satisfaction through maximum performance of machinery.nTo install, service and maintain company products to the highest possible standards, at customer site as instructed by Service Control or NSM.
Servicing and Maintenance
Service and maintain company products at customer sites as instructed by Service Control or NSM, to the satisfaction of the customer and within the agreed time schedules, using approved spare parts, manuals and instructions.
Health and Safety
Ensure compliance with Company Health and Safety Policy.
ISO
Ensure compliance with the company ISO Procedures.
Operations Support
To maintain continuity with customers, service requirements and communications with Management.nProvide appropriate cover when the National Service Manager is not available
Engineering Support
To give verbal technical advice, or direct support to Team Members and the customer Operators to assist them to fulfil their task.
Team Development
To assist the National Service Manager in the development of other team members
Customer Contact
Maintain courteous and helpful contact with the customer.
Feedback
Maintain regular contact with Service Control to ensure optimum call response and generate high levels of customer satisfaction.
Documentation
Complete and submit all relevant documentation and reports as required by management or Service Control. These include time sheets, expenses and SRO's’
Communication
Maintain good communications with Sales team, support colleagues and other Engineers
Orderliness
To keep company property secure and in good condition including parts tools and other property.
Finance
Maintain control of all costs personally incurred.
Skills and Experience required for the Onsite / Field Service Engineer
Ability to perform electro / Mechanical fault diagnosisnAbility to repair / replace mechanical assemblies and electrical componentsnUse of Oscilloscope, hand tools and Multimetersn2 years’ experience working on Electro-Mechanical Machinery in a Production environmentnMust be self-motivatednBe able to work effectively within a teamnAbility to work under pressurenDecisivenHNC Level or Equivalent in Electrical or Mechanical Engineering
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