Environments Controller

4 weeks ago

Glasgow City, United Kingdom Scottish Friendly Full time

About the role


A dedicated, experienced individual to join the Operations Test function as the Environments Controller.


We have an ambitious and busy change agenda resulting in a need for multiple programmes and projects to operate in a controlled manner to help us meet business objectives. Management of our Testing environments is critical to this success.


The responsibilities of the Environments Controller will be to help us manage and organise the way our projects work with our suite of existing test environments, develop a view of our future needs and work to improve our strategy and delivery capability for environment provision going forward.


To facilitate this, we are looking for someone to own and oversee the reorganisation and management of our test environment suite, as well as help implement controls for the new process.


Within this role you will work closely with our colleagues in IT Infrastructure, IT Development as well as Testers, Business Analysts and Project Managers from our Change team. The role will also require liaising with some 3rd party partners for test mobile application and test website development.


The Environment Controller will ensure we are building a good relationship with all our internal stakeholders and external stakeholders and to be successful at this role you should demonstrate a persistent focus on quality, strong leadership, great analytical focus, and crystal-clear communication skills.


Key aptitudes include being well organised and able to work under pressure, with a strong drive to successfully define and deliver continuous improvement and to be able to collaborate brilliantly with colleagues to find the best possible way forward.


You will communicate concisely, clearly, and constructively with colleagues at all levels of the organisation to ensure strong engagement in environment activity.


Key deliverables will be

  • A Test Environment Inventory accessible to all relevant stakeholders
  • A transparent Test Environment Schedule with a clear booking process
  • An Environment Self-service for giving more autonomy to non-technical people


You will ensure that we set up and managing the necessary resources such as hardware resources, databases, user stores, operating systems, browsers, test data, and configurations for accurate and reliable testing. By doing this effectively, you will help speed up testing, improve the quality of software, and reduce the cost of delivering change.


To succeed you’ll need:

A good appreciation of the development and testing lifecycle required to support successful technology change delivery (this will ensure context around how testing will use the environments

Experience of working in a multi project / multi environments set up recognising the competing needs of projects and an ability to understand, support and challenge test environment needs from projects

Experience of setting up environment utilisation processes to help optimise usage, define controls to support this and avoid proliferation of environments

Demonstrable experience in good environment management practice recognising costs and impacts if this is not done well.

Proven ability to quickly develop understanding of technology stack which underpins testing (helps provide contextual knowledge and show that they will be able to work with IT Infra and Dev teams around supporting the needs of the projects)

Strong stakeholder management skills with ability to work across several programmes/projects with sometimes competing priorities and a proven ability to negotiate positive outcomes


Qualifications and skills


  • Strong management of the software development lifecycle, with a focus on testing activity
  • Knowledge of APIs
  • Defect management experience
  • Previous work involving multiple test environments with their own requirements
  • Previous work involving implementation of controls
  • Experience of Jira (or a similar package) and the core Microsoft Office suite


Scottish Friendly Values


We would like you to demonstrate the Scottish Friendly values in your role:

WE’RE IN THIS TOGETHER

We collaborate and value each other’s opinion

We’re a small team with a big impact

We support each other to thrive and grow


WE CARE ABOUT OUR CUSTOMERS

Our customers are at the heart of everything we do

We’re committed to doing the right things for our customers

We listen to and learn from our customers


WE KEEP MOVING FORWARD

We always see change as an opportunity

Our progress is based on careful management of our risks

We have the courage to test new ideas and learn from them

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