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Export Coordinator

2 months ago

Manchester Area, United Kingdom Woodland Group Full time

Woodland Group are recruiting an experienced Air Export Coordinator for our team in Manchester. Reporting to and working with the Branch Manager the Air Export Coordinator will is responsible for liaising between customers, suppliers and transport companies to ensure efficient deliveries.

About us:

Woodland Group is more than just a logistics and supply chain company. Independently owned, we continuously challenge ourselves and our teams to innovate and adapt, provide expert solutions and create opportunities for clients, team members, partners and communities. Our culture thrives on a drive for excellence and innovation, collaboration, agility through independence, opportunities to learn and develop, our diversity and relationship building, and our desire to bring skills and passion to a quickly changing and fast-paced environment.

About the role:

  • Manage the export process from start to finish, including costing, invoice charging and customs entries;
  • Obtain all necessary information to ensure correct measures are in place and customer needs are met;
  • Provide quotations to clients and/or global partners.
  • Liaise between suppliers, forwarders and agents to obtain up to date shipment information;
  • Ensure customers are fully informed of the progress of their shipments;
  • Provide transport companies with the relevant information to ensure customer delivery requirements are met;
  • Ensure correct documentation is on file and act accordingly as set out in the instructions;
  • Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;
  • Cover other offices Air Exports when required.
  • Any other duties as required by management for the smooth and efficient operation of the department.
  • Work with the operations team to continually improve processes and business performance;
  • Support changes in the role necessary to take the department and business forward; and
  • Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.
  • Achieving agreed individual objectives; and
  • Understanding and adhering to all Woodland policies and procedures relevant to the role.
  • Obtain all necessary information to ensure correct measures are in place and customer needs are met;
  • Provide quotations to clients and/or global partners.
  • Liaise between suppliers, forwarders and agents to obtain up to date shipment information;
  • Ensure customers are fully informed of the progress of their shipments;
  • Provide transport companies with the relevant information to ensure customer delivery requirements are met;
  • Ensure correct documentation is on file and act accordingly as set out in the instructions;
  • Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;
  • Cover other offices Air Exports when required.
  • Any other duties as required by management for the smooth and efficient operation of the department.

Personal Specification

  • You have demonstrable experience in Air Exports within Freight Forwarding.
  • You have the ability to work thoroughly, methodically with an excellent attention to detail;
  • You can work collaboratively with other members of the team as well as key stakeholders across the group;
  • You have the natural ability and enjoy building and maintaining strong working relationships;
  • You excel with a team environment as well as being able to work autonomously when required;
  • You are flexible, adaptable, and open minded and respond well to the ever-changing priorities and challenges while remaining calm and focussed on getting the job done;
  • You are proactive looking at ways to improve processes and have the initiative to put them forward and where possible into practice;
  • You actively seek ways to enhance your knowledge and improve your performance; and
  • You are self-motivated, have huge drive and ambition – you thrive off achieving great success and helping to build a great place to work
  • If you have fantastic communication skills, and want to be a part of small team of industry experts, then please apply

Why you'll love working for us:

We have a new UK benefits programme based on what our staff asked us for This includes...

  • Generous holiday allowance which rises with service.
  • Recognition awards and Incentives.
  • Length of service incentives
  • Enhanced occupational maternity pay
  • Profit share scheme
  • Salary sacrifice pension scheme
  • Life assurance
  • Health cash plan
  • Mental health and stress hotline
  • Retail discounts and awards
  • Discounted health club membership
  • Real career opportunities
  • Team bonding opportunities and events
  • To be part of a fast-moving exciting company with a great team of people.
  • And much more…

We look forward to you joining our world where WE CARE, WE CONNECT, WE DELIVER.

At Woodland Group success is down to our dedicated and experienced teams right across the globe. We create safe spaces for collective growth – regardless of background. We embrace differences and believe we are made stronger by the unique capabilities and qualities that each person can bring to Woodland. We deliver opportunities across a wide variety of roles all over the world, from entry level to senior management, behind the steering wheel, in IT and tech or eCommerce. Every Woodlander has access to training and development courses and can drive their own success forward, to realise their full potential.

Woodland Group is proud to be an equal opportunity workplace and a member of the Disability Confidence Scheme. We are committed to the values of Equal Employment Opportunity and provide accessible interviews to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Woodland Group and are in need of special assistance, please send an email to