Service & Support Coordinator

3 weeks ago


Sands, United Kingdom Trinity Resource Solutions Full time
Embark on a journey where your proactive customer service skills are not just valued but are the cornerstone of the role. Forge lasting relationships with a diverse clientele, providing empathetic and solution-focused support. Collaborate with a talented Service & Support team, contributing to the success of the Service & Support Director and the Service Desk & Operations Manager.
Based in High Wycombe, the firm seeks a dedicated Service and Support Coordinator, this full-time position, nestled within a dynamic office environment, operates from 8:30 am to 5:30 pm, Monday to Friday.
Key Responsibilities:
Uphold exceptional customer service standards, maintaining frequent, empathetic communication and swiftly resolving issues.
Support the Service & Support team, aiding both the Director and Operations Manager.
Efficiently schedule engineers according to client service level agreements, managing travel and on-site time coordination.
Engage with the technical team to supply clients with pertinent information and quotations.
Maintain meticulous records, including spreadsheets, ticketing systems, and the Service & Support diary, and ensure clients receive tickets/reports post-completion. Key Skills:
Proficient negotiation and persuasion skills to achieve objectives.
Outstanding interpersonal and communication abilities.
A strong customer service ethos, with the capacity to handle complaints with empathy.
Exceptional coordination and organisational skills, with the ability to manage complex scheduling while retaining attention to detail.
Advanced computer literacy, particularly in Microsoft Outlook, Word, and Excel. Benefits:
Private Health Cover
  • Clinical Lead

    7 days ago


    Sands, United Kingdom Priory Healthcare Full time

    We are recruiting for enthusiastic and highly skilled Director of Clinical Services/Matron/Team Lead/Clinical Lead to join an inpatient hospital team for adults with eating disorders in High Wycombe. This is a 14 bedded, specialist eating disorder service for mixed gender adults. Priory Hospital Marlow is located just outside High Wycombe, within easy access...


  • Sands, United Kingdom Vanta Staffing Limited Full time

    Vanta Staffing High Wycombe are recruiting for a level 4 AAT qualified Accounts Administrator to work for a well-established company based in High Wycombe. This a permanent role and ideal for an enthusiastic, numerate and process-orientated person. Monday - Friday 9.00am - 5.30pm GBP32,000 - GBP35,000 DOE The main duties of the Accounts Administrator...


  • Sands, United Kingdom Vanta Staffing Limited Full time

    Vanta Staffing High Wycombe are recruiting for a level 4 AAT qualified Accounts Administrator to work for a well-established company based in High Wycombe. This a permanent role and ideal for an enthusiastic, numerate and process-orientated person. Monday - Friday 9.00am - 5.30pm GBP32,000 - GBP35,000 DOE The main duties of the Accounts Administrator will...


  • Sands, United Kingdom CPI Selection Full time

    CAD Operator -Solidworks required************************** We have an exciting new opportunity for a CAD operator-Solidworks, for a long-standing market leading company. The company is located a stone’s throw away from a beautiful historic village of West Wycombe nestled in the Thames Valley. It is a short 10-minute drive from the Centre of High...


  • Sands, United Kingdom CPI Selection Full time

    CAD Operator -Solidworks required**************************We have an exciting new opportunity for a CAD operator-Solidworks, for a long-standing market leading company.The company is located a stone’s throw away from a beautiful historic village of West Wycombe nestled in the Thames Valley.It is a short 10-minute drive from the Centre of High Wycombe,...

  • Health Visitor

    4 weeks ago


    Sands End, United Kingdom Hunter AHP Resourcing Full time

    Hunter Gatherer are in search for a Band 6 Health Visitor in Wandsworth.  End Date: Initially 3 months, ongoing contract Working Pattern: Full time/Partime Shift Pattern: Monday - Friday 9-5 Key details of the role: Health Visitor   Band 6 Start date – ASAP £28.00 - £29.00 Essential criteria Nursing qualification and registered with the Nursing...

  • Health Visitor

    3 weeks ago


    Sands End, United Kingdom Hunter AHP Resourcing Full time

    Hunter Gatherer are in search for a Band 6 Health Visitor in Wandsworth. End Date: Initially 3 months, ongoing contractWorking Pattern: Full time/PartimeShift Pattern: Monday - Friday 9-5Key details of the role:Health Visitor  Band 6Start date – ASAP£28.00 - £29.00Essential criteriaNursing qualification and registered with the Nursing and Midwifery...


  • Woburn Sands, United Kingdom FCDO Services Full time

    Digital Archive Assistant£25,811.00 plus £1,750 Location Allowance and BenefitsHanslope Park, Milton KeynesFCDO Services is relied on by customers around the world, including the Foreign, Commonwealth & Development Office, to keep their information and assets secure in a constantly changing world.This is an opportunity to join our Sensitivity Review...


  • Woburn Sands, United Kingdom FCDO Services Full time

    Digital Archive Assistant £25,811.00 plus £1,750 Location Allowance and Benefits Hanslope Park, Milton Keynes FCDO Services is relied on by customers around the world, including the Foreign, Commonwealth & Development Office, to keep their information and assets secure in a constantly changing world. This is an opportunity to join our Sensitivity Review...

  • Operations Manager

    3 weeks ago


    Sands End, United Kingdom William Henry Associates Full time

    Our client is the UK market-leader in the construction of cycle storage facilities used in residential and commercial buildings. They have strong relationships formed with many of the top Architects and Main Contractors in the Construction sector have seen significant company growth in recent years, with exciting future prospects as the popularity of cycling...


  • Grange-over-Sands, United Kingdom CRA Group Ltd Full time

    **At OFG, we work smarter so you can spend more time doing the things you love!** **Job Title: Clinical Forensic Psychologist** **Location: Grange View, Grange Over Sands, Cumbria** **Salary: £45,000 per annum (pro rata)** **Hours: 7.5 hours, One day per week (will consider additional availability)** **Contract: Permanent** We currently have an...