Senior Business Analyst

2 weeks ago

United Kingdom twist IT Recruitment Full time

Senior Business Analyst - Claims Processing Software - Insurance

I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Senior Business Analyst with experience in Claims Processing software to join their team. This is a multi-faceted role that encompasses, Implementation Consulting, Product Management, and Change Management in a customer-facing role.

To apply I am looking for a Business Analyst with experience in Claims Processing Applications/Software who is looking at taking the next step into a Solutions role

This will involve:-

  • working with clients to map their business requirements and processes to the company software solution way of working.
  • having a delivery focus and commercial awareness to ensure delivery adheres to plan and estimates are met.
  • working through the entire implementation lifecycle; from initial requirements, workshops, through configuration, and one-to-one training.
  • configure “work types” through the application and mentor clients as to how they do this themselves.
  • configure forms, workflows, and document templates in a low code environment.
  • support sales through product demonstrations and the creation of prototypes.
  • feed your unique knowledge of customer requirements into the product roadmap and design core products where appropriate.
  • ensuring the successful adoption of the software across their clients through training, mentoring, and evangelism

Key requirements

  • Claims Processing Domain experience – you must have strong domain experience in Claims processing and have experience in designing claims processing solutions either from the perspective of
  • Legal Service Providers (either Claimant or Defendant)
  • Insurance Companies (Accident, Household, Commercial or Lloyds)
  • Modelled end-to-end workflows – from Investigations, FNOL, Indemnity, Fraud, Pre-action through to Litigation
  • Are able to conceptualise these and identify the common elements across different jurisdictions (E&W, Scotland, Australia etc)
  • Be results-driven and able to get stuff done.
  • Be someone who relishes a challenge, driven by the satisfaction of creating something unique and of value.
  • Be passionate about business change through technology and the possibilities that a SaaS product can bring to business.
  • Have a strong technical acumen and understand system and data architectures.
  • Have had experience of being a product manager/owner in an IT or product team.
  • Have a proven track record in designing and delivering innovative solutions.
  • Be pragmatic by nature; you understand the need to deliver to time and budget is paramount.
  • Be motivated by working with a team of innovators who are striving to build a great technology company.
  • Experience in software implementation.


If you’re excited by the challenge and having the freedom to shine, we’d be really interested in having a chat

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