Finance Support Manager, EMEA

The EMEA Finance SupportManager will report to the EMEA, Senior Credit Manager and is a key memberof the EMEA finance team and organization. Responsible for managing debt and collection efforts for a portfolio of 1,000+ managed and franchise hotels.
Effective collection calls and/or correspondence in a fast-paced goal-oriented organization
Establishing and building relationships with current and prospective ownership groups and property Directors of Finance, through clear lines of communication and providing support for issue resolution
Proactively monitoring and maintaining accounts,keeping clear chaserecords and reconciliations
Preparing and reporting on monthly performance to senior leadership, highlighting concerns and key actions required
Preparing Write Offs to support our Area Directorsof Finance by correcting ManualOFB billing charges,split OFB invoices, discounts given as per side letter agreements or clearing Deflag properties balances.
Proactively clearing OA-unallocated paymentson account and unidentified paymentson suspense on a weekly basis liaising with Accenture Hospitality Services -MIRSCA Team and hotels.
Proactively send weekly reminders to collect OFB Invoicesover 60+ days, Non OFB Invoices, and specific services such as CTAC, DFM-Digital Field Marketing, Revenue Services, etc.
Supporting our EMEA Compliance team and AssetManagement team by creating OFB invoices for Termination Fees/Conversion Fees on a timely manner for hotels that are exiting the system.
Creating OFB invoices to charge intereston late paymentenforcing our Management/Franchise Agreement when applicable.
The position to be locatedat the London Office
Language Requirements: High proficiency (speaking, reading, and writing)in English is essential
Proficiency in additional European & MiddleEast languages highlydesired
Travel Requirements: 5+years of relevantoperating business experience in Finance and/orHotel operating management experience
~ College degree in business administration or related field preferred

Support Marriott's strategic priorityof "Owner Preference" by directly supporting the business objectives of the Continent Leadership and Finance Discipline.
Ensure collection of receivables on a timelybasis. Proactively drive collection of outstanding amounts owed to MI.
Provide training and support to ensure properties understand Marriott procedures
Minimize bad debt througheffective collection effortsand issue resolution, working effectively with Asset management, Legal and Operations Finance.
Directly support the relationship with key multi-unit owners.
Use "leading" performance indicators to proactively intervene before emergingissues become significant risks
BUILDING RELATIONSHIPS
Manage interactions with key stakeholder teams (Finance, Legal, Sales Brand, Development and above property leaders) to facilitate resolution to obstacles
Help to reinforce MI and owner'sperspective by demonstrating strong business and financial acumen with general understanding of situational economics, legal, and franchise/managed agreements
MANAGEMENT COMPETENCIES
ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Building a Successful Team - Uses an effective interpersonal style to builda cohesive team;Strategy Execution - Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, andmarket share through effective planning, organizing, and on-going

Driving for Results -Sets high standards of performance for self and/orothers; BUILDING RELATIONSHIPS

~ Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.

~ Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; Organizational Capability - Evaluates and adaptsthe structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

~ Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

regularly creates and takesadvantage of learning opportunities; Basic Computer Skills - Uses basiccomputer hardware and software (e.g.,personal computers, word processing software, Internet browsers, etc.).
Writing - Communicates effectively in writing as appropriate for the needsof the audience.

The EMEA Finance SupportManager will report to the EMEA, Senior Credit Manager and is a key memberof the EMEA finance team and organization. Responsible for managing debt and collection efforts for a portfolio of 1,000+ managed and franchise hotels.
Effective collection calls and/or correspondence in a fast-paced goal-oriented organization
Establishing and building relationships with current and prospective ownership groups and property Directors of Finance, through clear lines of communication and providing support for issue resolution
Proactively monitoring and maintaining accounts,keeping clear chaserecords and reconciliations
Preparing and reporting on monthly performance to senior leadership, highlighting concerns and key actions required
Preparing Write Offs to support our Area Directorsof Finance by correcting ManualOFB billing charges,split OFB invoices, discounts given as per side letter agreements or clearing Deflag properties balances.
Proactively clearing OA-unallocated paymentson account and unidentified paymentson suspense on a weekly basis liaising with Accenture Hospitality Services -MIRSCA Team and hotels.
Proactively send weekly reminders to collect OFB Invoicesover 60+ days, Non OFB Invoices, and specific services such as CTAC, DFM-Digital Field Marketing, Revenue Services, etc.
Supporting our EMEA Compliance team and AssetManagement team by creating OFB invoices for Termination Fees/Conversion Fees on a timely manner for hotels that are exiting the system.
Creating OFB invoices to charge intereston late paymentenforcing our Management/Franchise Agreement when applicable.
The position to be locatedat the London Office
Language Requirements: High proficiency (speaking, reading, and writing)in English is essential
Proficiency in additional European & MiddleEast languages highlydesired
Travel Requirements: 5+years of relevantoperating business experience in Finance and/orHotel operating management experience
~ College degree in business administration or related field preferred

Support Marriott's strategic priorityof "Owner Preference" by directly supporting the business objectives of the Continent Leadership and Finance Discipline.
Ensure collection of receivables on a timelybasis. Proactively drive collection of outstanding amounts owed to MI.
Provide training and support to ensure properties understand Marriott procedures
Minimize bad debt througheffective collection effortsand issue resolution, working effectively with Asset management, Legal and Operations Finance.
Directly support the relationship with key multi-unit owners.
Use "leading" performance indicators to proactively intervene before emergingissues become significant risks
BUILDING RELATIONSHIPS
Manage interactions with key stakeholder teams (Finance, Legal, Sales Brand, Development and above property leaders) to facilitate resolution to obstacles
Help to reinforce MI and owner'sperspective by demonstrating strong business and financial acumen with general understanding of situational economics, legal, and franchise/managed agreements
MANAGEMENT COMPETENCIES
ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

Building a Successful Team - Uses an effective interpersonal style to builda cohesive team;Strategy Execution - Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, andmarket share through effective planning, organizing, and on-going

Driving for Results -Sets high standards of performance for self and/orothers; BUILDING RELATIONSHIPS

~ Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.

~ Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; Organizational Capability - Evaluates and adaptsthe structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

~ Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

regularly creates and takesadvantage of learning opportunities; Basic Computer Skills - Uses basiccomputer hardware and software (e.g.,personal computers, word processing software, Internet browsers, etc.).
Writing - Communicates effectively in writing as appropriate for the needsof the audience.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

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