Mac and Jamf Engineer

2 months ago

Manchester Area, United Kingdom Cognizant Full time

Excellent opportunity for Mac and Jamf Engineer to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data Centres, End User Computing, Service Desk, Network Services and Environment Management Services.



Key Responsibilities:

  • Provide L2/L3 technical support for macOS and iOS devices within the organization.
  • Utilize Jamf Pro for device management, configuration, and deployment.
  • Develop and maintain bash scripts for automation of system tasks.
  • Perform advanced troubleshooting of hardware, software, and network issues.
  • Offer support to end-users, ensuring high satisfaction and productivity.
  • Collaborate with IT teams to enhance system security and efficiency.
  • Document processes and maintain a knowledge base for IT support.
  • Integrate Microsoft Intune MDM to enforce compliance on Mac computers.
  • Manage printers effectively using scripts in Jamf.
  • Demonstrate a strong knowledge of different Mac OS versions and their functionalities.
  • Role will require shift working from 7 AM to 11 PM UK hours.


To apply for this Mac and Jamf Engineer, your soft skills, expertise and experience should include:

  • Good experience in a similar role, with a focus on Mac systems.
  • Proficient in Jamf Pro administration and management.
  • Strong knowledge of bash scripting and command-line tools.
  • Excellent troubleshooting skills for resolving complex technical issues.
  • Familiarity with IT support ticketing systems and workflows.
  • Ability to work independently and as part of a collaborative team.
  • Strong communication skills and a customer-focused approach.
  • Experience with Intune MDM management and printer management using scripts in Jamf.
  • In-depth understanding of different Mac OS versions and their unique features.

Preferred Qualifications:

  • Certifications in Jamf 200 or higher.
  • Experience with macOS and iOS deployment strategies.
  • Knowledge of networking principles and security protocols.


At Cognizant, taking care of employees is a priority:

  • You can pursue innovative career tracks and opportunities here
  • You can enhance your professional development through education and dedicated training
  • We’ll give you the skills you need to keep pace with the changing workplace

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