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Head of Technical Systems

2 months ago


Taunton, United Kingdom Talent Full time
  • 12 month contract within a public sector organisation
  • Onsite working, Somerset based
  • £950 per day Inside IR35
  • Active DV Clearance required


Calling all DV Cleared Technical Systems Leads Our client needs you


Our client is looking for a Head of Technical Systems to join them and take on the task of managing the Technical Systems team within the Technology Operations department in support of IT service delivery and programme implementation. This is a technical position, which includes the functional, operational and management responsibility for the Technical team together with personal contributions to technical deliveries and outcomes in support of the Technology Division and Corporate Plan objectives.


Key Skills and Experience

  • Experience of line management and staff development within a technical support environment.
  • Excellent written and oral communication skills to produce reports and give presentations at an organisation wide level
  • Report and documentation skills to set out information in a concise and logical manner
  • Planning and organisational skills to effectively deliver requirements
  • Experience managing IT service delivery teams within an ITIL Service Management environment
  • Experience working with and managing outsourced IT services providers including experience of managing the integration of third party COTS and third party developed solutions into an existing infrastructure.
  • Strong hands-on skills of the following technical skills/competences: networking principles and best practice, client/server principles and best practice, Microsoft Server (operating systems and hardware), MS Exchange, Linux Operating Systems, Internet and external communications technologies, Virtualisation solutions (VMware), IT Security technologies, System Management Tools (i.e. SCOM, Altiris, SolarWinds, etc.). Comfortable working at the detailed level in complex technical environments.
  • Experience of Cloud Computing design and delivery.


Day to Day

  • Managing a multi-discipline technical team in order to deliver against day-to-day operational objectives (Requests, Changes and Projects) and key project action plans.
  • Addressing day-to-day escalations, functional and line management issues for the team and project staff.
  • Contribute to the management of the Technology Operations budget, including forecasting & planning with delegated authority for identified cost centres.
  • Responsible for the development of the team in order to deliver improved management or functional capability
  • Identifying and delivering against strategic direction for the group in-line with wider Technology Division strategy as agreed with Head of Technology Operations.
  • Working with Head of Technology Operations on delivery of cultural transformation and operational performance within the Technical Systems department.
  • Deputise for the Head of Technology Operations where required.


Next Steps

If you hold Active DV clearance and have the relevant skills and experience, please apply with your up to date CV and I will endeavour to get back to you.