Account Manager
2 weeks ago
You will be responsible for the accountability for the successful delivery of contracts. This involves overseeing Health & Safety, service delivery and P&L of the contracts. To liaise with clients and operational teams to provide an exceptional service level in all areas and to provide technical support, whilst driving a culture of excellence, openness and continuous improvement.
Responsibilities:
* Manage contract delivery, overseeing Health & Safety, service delivery, and contract profitability.
* Liaise with clients and operational teams to ensure exceptional service levels and provide technical support.
* Drive a culture of excellence, transparency, and continuous improvement.
* Conduct performance management for team members, including appraisals and disciplinary processes.
* Identify engineer training needs and support recruitment processes as required.
* Develop comprehensive project plans, tenders, and quotes with realistic timescales and profit margins.
* Ensure accurate budgetary control and resolution of aged debt issues.
* Maintain positive relationships with clients, suppliers, and subcontractors.
* Promote a positive safety culture and ensure compliance with Health & Safety procedures.
* Achieve sales targets and maximize opportunities for additional works and upgrades.
* Lead by example, maintain up-to-date knowledge, and take a proactive approach to personal development.
Experience:
* Previous experience in a similar Account Manager / Contract Manager role, with strong knowledge of AC systems.
* Strong leadership and performance management skills.
* Excellent communication and interpersonal skills, with the ability to liaise effectively with various stakeholders.
* Proficiency in budgetary control and financial management.
* Sound knowledge of Health & Safety regulations and best practices.
Offering:
* £Salary DOE
* Hours Monday - Friday 8am - 5pm Private Healthcare
* Life Assurance
* Company Electric Vehicle
* Pension 5% matched
* 33 days holiday (including bank holidays)
If you are interested in this position, please apply today by sending your CV
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