Client Relationship Manager
2 weeks ago
Fast growing & leading Technology ConsultancynCompetitive basic + benefits + monthly commission
Do you enjoy interacting with people, building relationships whilst providing high levels of customer service?nAre you organised and able to prioritise workloads whilst making things happen?nHave you been successful in a customer service focussed role?
Our client is an established IT / Technology Consultancy serving customers across the UK. They have an exciting opportunity for an enthusiastic
Client Relationship Manager . We are looking for someone who can establish and maintain trust and communication with colleagues, customers, and suppliers and who eagerly takes responsibility and ownership to make and keep promises. You'll also be a dedicated team player with a can-do attitude. This is a great opportunity to work in a friendly forward thinking business where your career will progress quickly.
Key Responsibilities: Client Relationship ManagernSupport the sales team with a variety of tasks - completing sales orders, assist quotations, administration of customer renewals, work with suppliers,nBuild strong relationships with and provide a high level of customer service to internal and external stakeholdersnAnswer incoming calls and emails dealing with enquiries until completenRegularly communicate with customers via telephone to ensure they are kept informed at every stage, track delivers, confirm scheduling of projects, and welcome customersnCommunicate and coordinate with internal colleagues to ensure all orders and projects are deliverednExperience Required: Client Relationship ManagernExcellent communication skills with a customer service focussed telephone mannernAbility to make things happen and get things donenExceptional organisational skills, particularly organising priorities, and various workloadsnA good general knowledge of Microsoft OfficenBeneficial if you have experience in a similar role i.e. call centre, customer service, account management, sales support, etc.nDriving licence + vehicle
For more information please get in touch with Katie at Matched Group:nSales Support / Customer Service / Customer Relationship Executive / Account Manager / Account Executive / Customer Relationship Manager / Relationship Manager / Customer Service Advisor / Call Centre / Customer Service
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