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Customer service Advisor
4 months ago
Be the Night Hero of the Fleet (Fleet Advisor / Customer Service Advisor)
Do you thrive under pressure? Love problem-solving? Want to make a real difference?
Then ditch the boring 9-5 and join our team of night owls as a Fleet Advisor
This is your chance to be the hero that keeps our clients' businesses running smoothly – even in the dead of night.
Here's what you'll get up to:
Become a master troubleshooter, fielding calls and tackling customer emergencies related to their fleet vehicles.
Be the mastermind behind the scenes, arranging repairs and coordinating with engineers to get vehicles back on the road – fast ️
Channel your inner detective, working with suppliers and internal teams to crack the case and get those enquiries resolved. ️
Become a data whiz, keeping track of warranties, making key decisions, and ensuring everything runs like a well-oiled machine
Plus, you'll enjoy a supportive work environment, a competitive salary (£24k + overtime), and a benefits package fit for a champion (25 days holiday, pension, and more). Do you have the skills to join our crew?
Experience in customer service, retail, hospitality, or the automotive/fleet industry is a plus.
You're a whiz at phone communication and have a knack for keeping customers calm (even in a crisis).
Attention to detail is your middle name, and you can spot a problem a mile away.
You're a team player who thrives in a fast-paced environment. Ready for the challenge ? Apply now