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Service Coordinator

4 months ago

Birkenhead, United Kingdom Russell Taylor Group Ltd Full time
Our client is a leading UK provider of refrigeration, air conditioning, and electrical/mechanical services. Based in the heart of Birkenhead, you'll become part of a team that values a family type atmosphere.
What you'll do
You'll be the primary point of contact for communication with customers, suppliers, engineers, and enquirers.
Manage end-to-end job processes, including raising job numbers and invoicing.
Oversee work in progress to ensure timely completion, adhering to customer KPIs.
Keep the engineering schedule up to date and collaborate with fellow Service Coordinators on scheduling.
Maintain regular communication with customers, reviewing and approving quotes, and handling service-related tasks.
What you'll get
25 days annual leave plus bank holidays
Company pension
Company mobile phone
Death in service 2 x annual salary
Company sick pay
Training & development opportunities
What you'll need
Minimum 5 GCSE's above C grade, including English.
2+ years of customer service or administration experience within the refrigeration, facilities management or engineering industry. (Essential)
Excellent knowledge of IT systems such as MS Office.
Please DO NOT apply if you do not meet the following criteria.
What next?
CV not up to date? No problem, apply now and we can sort that out later.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us