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Finance Officer (Service Charge)
Hemel Hempstead (Hybrid/Smart Working)
Salary £33,705 Per Annum Plus Benefits
Temporary until April 2025, Full Time
37 hours per week (Monday – Friday, Flexibility Negotiable)
Thrive Homes is looking for a Service Charge Accountant to be responsible for Service Charge Invoices relating to properties that are correctly coded and allocated in the service charge system. You’ll also review and update tenants’ and leaseholders’ records regularly.
Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or away from the office. This means that successful candidates have the freedom to work as little or as often as they like from Thrive's state-of-the-art offices.
Other Responsibilities:
* Liaising with third parties on invoices and following up with them to receive invoices on time.
* Download invoices for the correct cost accounts.
* Answering and feeding Service Charge queries/complaints from customers.
* Calculate the annual increase/decrease for rent and service charges.
* Forecast rent and service charge income.
* Maximise Leaseholder Income – Section 20 - raising invoices/statements.
* Producing annual Service Charge Accounts including actuals and estimates.
* Assisting with the printing and sending of the Service Charge Estimates and Actuals.
* Assist with producing information for Audit.
* Assisting Service Charge Team Leader in delivering service charge projects to the agreed timeline.
* Be able to work with Pivot Tables and VLOOKUPs.
* Maintain awareness of legislative changes affecting rent and service charges.
* Assistance at First Tier Tribunal (FTT).
* Producing all bank reconciliations within the deadline after allocation of cash.
* Cash management.
* Maintaining records for Right to Buy.
* Maintain and update procedure documentation.
* Provide cover and support to the Finance team for absence and workload peaks.
* You will be required to undertake any other reasonable duties/projects as required by your line manager/senior manager.
Requirements:
* You can demonstrate a track record of working within a similar role.
* Your ability to role model our core behaviours is as important as technical expertise.
* You must be able to support a culture founded in trust and respect for everyone.
* Holding a formal Finance/Maths/Accounting qualification or equivalent at degree level or demonstrated experience in working to that degree recently.
* You will have excellent experience of Microsoft Excel.
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Benefits:
Thrive’s Top 10
Annual Leave - 25 days per year increasing by length of service (up to 30 days).
Buy or sell annual leave
Generous family friendly provision
Pension - Thrive Homes will pay double your contribution (up to 10%).
Discretionary Bonus
Life assurance - a payment of 3x your salary
Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services.
Virtual GP Service (available 24/7)
Wellbeing reward scheme (earn vouchers through a health app)
A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different
All roles at Thrive are subject to a basic DBS check.
Closing date: 24th July 2024
Interviews to be confirmed
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
About Thrive
Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year.
Thrive’s Approach
Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people.
Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community.
As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us

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