Short Breaks Officer

3 weeks ago


Chapel End Greater London, United Kingdom CRA Group Ltd Full time
3 months contract with A Local Authority
Job Summary:
·         Support and supervise the delivery of financial transactions and resource allocation that enables stakeholders and customers to engage with and make informed use of the services. 
·         Managing and maintaining relationships with service users and their families for Short Breaks, personal budget provision and assistance with travel delivered through the Integrated Disability Service.
Key Duties/Accountabilities:
·         Organise and deliver work programmes within a specialist area to meet established operational targets.
·         To manage and maintain the day to day administration for the effective delivery of short breaks care packages / specialist services. 
·         Make operational decisions and prioritise work taking account of stakeholder requirements.
·         Manage and evaluate information / data / feedback. Maintain all required records and information using the appropriate systems.
·         Support projects and services within specialist field, or contribute to larger programmes effectively engaging with stakeholders as required.
·         Inform and support organisational decision making. 
·         Provide specialist advice, guidance and support to colleagues, customers, providers, suppliers and /or other stakeholders.
·         Interpret and resolve complex queries and issues.
·         Proactively identify areas of potential concern.
·         Ensure the necessary standards relating to safeguarding best practices/protocols are effectively communicated, monitored, and maintained.
·         Manage own specialist area of work and contribute to development of the Integrated Disability Service relevant to specialist area.
·         Carry out all duties and responsibilities with reasonable care for the health and safety of self and others and report any potential hazards or unsafe practices to line manager.
Essential Experience Required:
·         Experience of supporting partnership working to deliver service provision to children and families.
·         Experience in financial administration.
·         Knowledge and understanding of promoting independence, resilience and wellbeing for children, young adults and families.
Essential Qualifications Required:
·         Good ICT skills: standard Microsoft applications, and particularly Excel (essential) with ability to use social care record and data systems.
·         Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent.
The closing date for this position is 19/04/24
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