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Accounts Receivable
4 months ago
Overall responsibility for the billing and invoicing, Supervise the billing and invoicing process for tenants, and other stakeholders, ensuring accuracy and timeliness in generating invoices for rent, service charges, utilities, and other billable items.
Quarterly financial close: Take responsibility for the quarterly financial close of the Accounts receivable and billing function to ensure it is completed in accordance with the required timeframes.
Reporting and Analysis: Develop KPI reporting for circulation to the wider business. Generate regular reports and analyses of accounts receivable metrics, aging trends, and collection efforts, providing insights to management for decision-making and strategic planning purposes.
Tenant and Client Relations: Serve as the main point of contact for tenants regarding billing inquiries, payment arrangements, and billing disputes, fostering positive relationships and addressing concerns in a timely manner.
Collections Management: Monitor accounts receivable aging reports to track outstanding balances, identify overdue accounts, and initiate collections activities, such as sending reminders, making collection calls, and escalating collection efforts as needed.
Collaborative working: Work collaboratively with the finance, leasing and legal teams to ensure effective communication between teams in relation to debt management and responses to tenant queries.
Payment Processing: Oversee the processing of incoming payments, ensuring proper application of funds to tenant accounts and reconciliation of payment records. Build relationships with tenants to improve accuracy of allocations.
Process Improvement: Identify opportunities for process/internal control improvement and automation within the accounts receivable function, implementing best practices, and technology solutions to streamline operations and enhance efficiency
Credit Control Policies: Develop and enforce credit control policies and procedures to minimize credit risks, establish credit limits, and monitor credit terms for tenants and clients in accordance with company policies and industry standards.
Leadership of the team: Lead and mentor the accounts receivable team comprising the assistant manager, 4 credit controllers and 3 billing administrators including performance management, training and development. Foster a collaborative and high-performing team environment.
Lease Compliance: Ensure tenants comply with lease agreements and rental contracts regarding payment terms, rent escalations, and security deposits. Working with Group finance and leasing admin teams to ensure information tenant information and billing is accurate.
Perform other finance tasks as required.
What We Require of You:
An experienced Accounts Receivable and Billing Manager that has worked in a complex business with multiple revenue/billing streams and customers.
The role requires the individual to have achieve at least the MCICM level of qualification from the Chartered Institute of Credit Management. Experience in the Real Estate industry is required.
A proven ability to transform the AR and billing function, driving continuous process and financial/KPI reporting improvement. Experience must have included driving change across the function and an ability to bring new ideas. A self-starter that is prepared to challenge the norm.
Experience of working with operational management in a collaborative way. Able to build and maintain relationships across the organisation with a strong sense of teamwork. Must be able to communicate effectively at all levels.
Experience of financial close processes and interacting with the wider finance team to ensure the delivery of financial information in accordance with strict deadlines. Must be able to work in a fast-paced environment and respond to rapidly changing demands.
A strong coach and a leader of people who has demonstrated the ability to lead and develop a team to deliver successful outcomes.
Strong attention to detail and agility to work across a range of areas is critical. Must be able to take ownership of tasks, bear responsibility for work produced.
Very organised with exceptional time management skills - able to work under pressure, prioritising and meet competing deadlines.
Experience with Yardi would be an advantage but is not essential.
INDCC
47391BR
