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Resettlement Manager

3 months ago


City of Westminster, United Kingdom Central Recruitment Services Ltd Full time
Central is currently recruiting for a female only Resettlement Manager, to work in the Westminster area in a hostel for homeless women with low to medium support needs. The service supports women affected by substance misuse, unemployment, domestic violence and mental health issues and aims to help towards independent living.
The successful candidate will be required to work 40 hours per week, working across Monday - Friday, 8:30AM - 5PM. There is a requirement to work one weekend in every five (Saturday and Sunday). Cover is required on a temporary to permanent basis (temporary for 3 months before transferring to a permanent contract).
The pay rate for this role is £42,153 per annum.
Please note; the service is based over two sites, 100m apart and the job regularly involves walking throughout and between both sites. One site is a building over five floors, with stair access only.
In this position, you will be expected to;
* Manage 5 Resettlement Workers and 1 intern; providing effective line management, supervision, training and development opportunities and overseeing staff recruitment
* Set the strategic direction of the Resettlement service, considering its position within the housing sector in Westminster
* Be responsible for ensuring that the service delivers outstanding results and reports to promote and secure funding opportunities
* Maintain up to date knowledge of the needs of homeless women and the provision of housing services to women in Westminster
* Maintain up to date knowledge of the barriers to engagement and recovery for women and identify new ways of working to ensure women continue to receive a high level of support with realistic and achievable options for move-on
* Provide and oversee tenancy management for Resettlement service users and ensure occupancy rate and void turnaround targets are met
* Ensure accurate and timely communication with referral agencies in relation to vacancies, referral status and void reduction
* Work closely with commissioners and partner agencies to deliver high quality services in a strategic and monitored manner
* Conduct and facilitate regular auditing, reviewing and action planning of support to ensure highest service standards are achieve
* Use multiple and effective methods of communication to keep stakeholders informed of Resettlement services and outcomes
* Undertake the role of Deputy Safeguarding Lead, adhere to recognised safeguarding protocols and maintain communication with external safeguarding services
* Participate in the on call rota; being on call 1 week in every 7 (Monday - Sunday)
To apply for this role, you must have;
* Experience of working as a Manager within a supported accommodation service
* Up to date knowledge of the causes, challenges and service provision for homeless women
* Experience of staff management
* Experience of housing management and standard setting and compliance within this environment
* Knowledge of Psychologically Informed Environments, and service implementation
* Experience of setting and managing SMART targets, quality controls and standards
* Up to date knowledge of housing management, the welfare system (such as Housing Benefit and Universal Credit), managing arrears, managing void loss and national homelessness strategies
* Experience of contract monitoring and management
* Understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting
Please note this role is female only. Gender is considered to be a genuine occupational requirement - Equality Act 2010.
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the successful candidate to start as soon as possible.
Further requirements:
In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:
* Current valid right to work in the UK
* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £50)
* Employment or education history to cover the last 5 years which can be verified through the referencing process
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.
*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position