Underwriting & Completions Consultant - Chatham

2 weeks ago

Chatham Kent, United Kingdom OSB Full time

About the team:

The Underwriting department supports the Bank by assessing the risk of lending and protecting the Bank against this risk and losses. With strong market knowledge, a diagnostic approach and ability to give dependable decisions, the team take a common-sense approach to manual underwriting.

Our philosophy:

Before you read on, we\'d like you to know that we\'re committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow:

What you will be doing:

Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask you if you require any support with any of these stages.

In this role, you will be responsible for providing a high level of customer service to all internal and external customers whilst maintaining quality with assessment of key underwriting and completions documents as well as driving pipeline chasing to completion.

Your responsibilities will include:

  • Providing a consistently high quality of customer service to both external and internal customers.
  • Ensuring that all enquiries and complex queries relating to Underwriting and Completions are dealt with promptly, efficiently and in accordance with the Bank\'s service standards, policies and procedures and the UK Finance Mortgage Lenders Handbook for Conveyancers.
  • Assessing mortgage application documents in line with the Bank\'s policy and standards.
  • Reviewing and agreeing property reports and if necessary, refer to Valuer and assessing the response.

This is a fantastic opportunity for a talented individual who has had some experience dealing with mortgage administration or property sales progressing who is looking for the next step in their career. With a structured and robust progression plan in place for our Underwriting and Completion Consultants, every team member is enthusiastic about supporting each other\'s development to reach their true potential.

In return for your commitment:

Please use this link to see the fantastic benefits available at OSB:

Could you be the one?

We are looking for talented individuals who have the experience and knowledge set out below:

  • Previous primary servicing or collections experience is desirable.
  • Working knowledge of the mortgage product life cycle from application to completion is essential.
  • Working knowledge of Microsoft Word, Excel and PowerPoint is essential.
  • GSCE/GCE qualifications in both Maths and English are essential.

What to do next

If this sounds like you, please apply now

If shortlisted from your initial application we operate a personalised recruitment process.

Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.

As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector.

We don\'t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.

#LI-HYBRID and #LI-ON-SITE

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