Call Centre Agent

2 weeks ago


Cheadle, United Kingdom Adecco Full time
Title: Call Centre Agent - Join a Thriving Manufacturing Team
Are you a dynamic and energetic sales professional looking for a new opportunity? Are you experienced in working in a call centre and thrive in a fast-paced environment? If so, we have the perfect role for you
My client is one of the leading manufacturers in the industry, we are seeking a highly motivated Call Centre Agent to join our talented sales team. As a Call Centre Agent, you will play a crucial role in promoting our products and services, enhancing customer relationships, and driving business growth.
Key Responsibilities:
Handle incoming and outgoing calls from prospective and existing clients, providing exceptional customer service and assistance.
Identify and assess customer needs, promoting our products and services to drive sales.
Build rapport and maintain long-term relationships with customers, ensuring their satisfaction.
Efficiently manage a high volume of calls, reaching targets and meeting performance metrics.
Collaborate with other members of the sales team to share knowledge and best practises.
Requirements:
Proven experience in a call centre environment, ideally in sales.
Exceptional communication and interpersonal skills, with the ability to build rapport and resolve customer queries.
Strong sales acumen and persuasive abilities.
Ability to work in a fast-paced, target-driven environment.
Proficient computer skills, including CRM software and Microsoft Office Suite.
High school diploma or equivalent; further education in sales or a related field is a plus.
You will receive:
Competitive salary of £25,000 per year, with opportunities for growth and development.
Supportive and inclusive culture, where your contributions are recognised and rewarded.
Ongoing training and professional development programmes.
Collaborative and diverse team that fosters personal growth and encourages innovation.
Exciting opportunities to work with top-quality products and make a real impact in the industry.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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