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Hotel Services Assistant Team Leader

4 months ago

Solihull, United Kingdom Spire Healthcare Full time
Hotel Services Assistant - Team Leader | Solihull | 12 Month Fixed Term Contract | Competitive Salary plus Excellent Benefits
At Spire Healthcare, caring is our passion and our vision is to be recognised as a world class healthcare business. We're committed to looking after people, both patients and colleagues.
Duties and responsibilities
Leading and supporting the team, working hands on as required
Ensuring meals and beverages are delivered to patients' rooms
Responding to any ad-hoc requests from patients to ensure their comfortable stay
Assisting the catering and housekeeping teams with day-to-day duties
Making sure patients feel they are receiving a first class service at all times
Who we're looking for
A customer service-focused approach
Excellent communication and interpersonal skills
Previous experience in hospitality is desirable but not essential
Working Hours: 37.5 - Working 5x days including some weekends. Shifts from 06:00-00:00
Contract Type: Fixed Term- 12 months
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
35 days annual leave inclusive of bank holidays
Employer and employee contributory pension with flexible retirement options
'Spire for you' reward platform - discount and cashback for over 1000 retailers
Free Bupa wellness screening
Private medical insurance
Life assurance
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
For us, it's more than just treating patients; it's about looking after people