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Technical Services Manager
4 months ago
Title: Technical Services Manager
Location: Waterloo, London
Type: Permanent, full-time.
Salary: From £50,000 up to £70,000 per annum
Hours: 37.5
Parkside Recruitment are seeking a proactive Technical Services Manager (TSM) to join our client’s team in a prestigious multi-tenanted property in Waterloo, Central London.
About:
The Technical Services Manager will play a pivotal role in managing engineering risks and driving building performance through technical solutions.
Main Duties:
* Provide day-to-day technical and operational support to the property management team, occupiers, and clients.
* Collaborate with the Senior Building Manager and Senior Management Team to ensure effective communication of developments and issues.
* Oversee the M&E Service provider to ensure high-quality maintenance and statutory compliance.
* Manage all technical aspects of the site, ensuring effective operation in accordance with leases and management directives.
* Regularly communicate with occupiers regarding technical works and services.
* Maintain the O&M portal with current site technical documentation and drawings.
* Ensure completion of maintenance and PPM schedules for all plant and equipment.
* Manage and monitor reactive repairs and the approval of permits.
* Assist with Way Leave Agreements, Licences to Alter, and ensure compliance with mechanical and electrical specifications.
* Support the Management Surveyor in providing formal reports and attending client meetings.
* Manage property insurance claims, including liaising with brokers, insurers, and loss adjusters.
Contract Management:
Oversee the management of M&E contracts across the portfolio.
Conduct regular contractor meetings and site inspections.
Monitor contractor performance, attendance, cost, and value.
Audit suppliers and provide reports, recommendations, and actions.
Specify works required, obtain quotes, and ensure value for money.
Ensure future-proofing and ESG considerations in all technical recommendations.
Health & Safety and Compliance:
Ensure all works have the correct health and safety arrangements.
Maintain accurate compliance records for statutory risk assessments, examinations, inspections, and tests.
Manage defects identified during assessments, maintaining a full audit trail.
Achieve and maintain OHSAS 45001 objectives for health and safety.
Manage the RiskWise compliance system.
Conduct daily safety tours and plant room inspections.
Ensure all Health, Safety, and Environmental management systems are in place and maintained.
Environmental:
Review utility consumption levels and conduct regular audits of the building’s consumption.
Manage energy, sustainability initiatives, and potential future programs like Bream in Use and Well Programmes.
Monitor energy consumption and implement reduction initiatives.
Ensure on-site operations comply with statutory health, safety, and environmental legislation.
Budget Control:
Assist in preparing the annual service charge budget.
Manage procurement and placement of goods and services.
Validate invoices and monitor ongoing expenditure.
Occupier Engagement:
Meet regularly with occupiers regarding technical matters.
Prepare reports for Quarterly Occupier meetings.
Perform other duties as directed by the Senior Building Manager.
Desired experience:
* Minimum of HNC in an engineering discipline.
* Knowledge of Data Analytics platforms and current technical solutions.
* Experience in contract management and building services systems.
* Experience in delivering Facilities Management services to corporate clients.
* Excellent communication, leadership, and IT skills.
* Background in property, facilities, and construction industries.
* Strong organisational, administration, and interpersonal skills.
* Experience with direct and outsourced service delivery teams.
* Strong coaching skills.
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer
