IT Support Engineer

1 day ago

BradfordonAvon, United Kingdom Wildcat Careers Ltd Full time

Title: IT Support Technician

Location: Wiltshire, BA15 - Hybrid

Award-winning Managed Service Provider based in Wiltshire, known for its people-focused culture, strong values, and vibrant work environment are seeking an IT Support Engineer to join their helpdesk.

The passionate and committed team embraces a hybrid work model, with Mondays and Tuesdays remote and the remainder of the week in the office for collaborative work.

Hybrid work model: 2 days remote, 3 days on-site

  • Unlimited individual training opportunities
  • Funding for accreditations and certifications
  • 22 days holiday plus bank holidays (increasing by 1 day for each year of service)
  • Birthday leave (in addition to annual leave)
  • Spot bonuses
  • Healthcare cash plan
  • Twice yearly performance reviews and annual salary reviews
  • Free on-site parking, on-site drinks fridge, air fryer, and staff break-out area
  • Team events
  • Excellent career progression opportunities
  • Carbon-neutral company and certified "Great Place to Work"

The Role

As an IT Support Engineer you will play a key role providing exceptional customer service and technical support to businesses across. You'll work closely with a growing team collaborating to solve challenges and exceed client expectations.

Key Duties and Responsibilities of the IT Support Engineer:

  • Manage and maintain Microsoft 365 environments, including SharePoint, Teams, and OneDrive.
  • Support Microsoft Windows desktop operating systems, including installation, configuration, updates, and troubleshooting.
  • Oversee the deployment, configuration, and management of Microsoft Windows Server environments and Active Directory to ensure secure and efficient operations.
  • Diagnose and resolve issues related to antivirus software, networking, printers, and connectivity, ensuring minimal downtime and high service levels.
  • Provide technical support and troubleshooting for Apple devices.
  • Configure firewalls, routers, and other network security devices to maintain secure and efficient network operations.

Essential Experience & Qualifications for the IT Support Engineer role:

  • Proven experience working within a desktop support role
  • Experience in the followingareaseither within a1st or2nd line role:
    • Microsoft Windows and desktop operating systems
    • Microsoft Windows Server and Active Directory
    • Microsoft 365 administration, including SharePoint, Teams, and OneDrive
    • Antivirus, networking, printers, and connectivity troubleshooting
    • Support for Apple devices and operating systems
    • Firewall and router configuration
  • Full driving license and access to own transport

Person Specification for the IT Support Engineer role:

  • Confident self-starter, capable of both team collaboration and independent work
  • Outstanding customer service skills
  • Ability to remain calm under pressure and manage conflicting priorities effectively
  • Highly motivated to resolve customer issues promptly and efficiently
  • Strong analytical and problem-solving skills
  • Excellent troubleshooting skills

The company provides excellent career progression opportunties

  • IT Support Engineer

    3 months ago

    Bradford-on-Avon, United Kingdom Wildcat Careers Ltd Full time

    Title: IT Support TechnicianLocation: Wiltshire, BA15 - Hybrid Award-winning Managed Service Provider based in Wiltshire, known for its people-focused culture, strong values, and vibrant work environment are seeking an IT Support Engineer to join their helpdesk. The passionate and committed team embraces a hybrid work model, with Mondays and Tuesdays remote...

  • Principal Systems Engineer

    8 hours ago

    Bradford-on-Avon, United Kingdom Ultra Cyber Limited Full time

    Cyber Business Our Cyber business unit is at the forefront of pioneering advanced cryptographic and key management solutions, facilitating the confidential exchange of vital information for customers operating at both tactical and strategic echelons.Join our team and participate in the innovation that ensures the highest security and trust worldwide.Job...

  • Systems Engineer

    2 months ago

    Bradford-on-Avon, United Kingdom ABD Solutions Full time

    Job DescriptionRole OverviewAs a Systems Engineer, you will be responsible for the ownership and development of the Systems Definition for our retrofit autonomous systems. You will play a critical role in ensuring the successful delivery of high-quality products that meet customer requirements and industry standards. Collaboration with cross-functional...

  • IT Support Engineer

    3 weeks ago

    Bradford, United Kingdom Exalto Consulting Ltd Full time

    Technical Support Engineer My Yorkshire based client is looking to recruit an experienced Technical Support Engineer to provide a first class support function to end users across multiple sites. Working in a small team, the IT Support Technician will: Operate and manage the IT Helpdesk, triaging incoming tickets, undertaking diagnosis and resolution in...

  • IT Support Engineer

    3 weeks ago

    Bradford, United Kingdom Exalto Consulting Full time

    Technical Support Engineer My Yorkshire based client is looking to recruit an experienced Technical Support Engineer to provide a first class support function to end users across multiple sites. Working in a small team, the IT Support Technician will: Operate and manage the IT Helpdesk, triaging incoming tickets, undertaking diagnosis and resolution in...

  • Summer Internship

    6 months ago

    Bradford-on-Avon, United Kingdom AB Dynamics Full time

    **Job Description** Role Overview** This is a 3-month Summer Internship and we’re seeking a Computer Science (or similar) student to join us. The HMI software team designs, develops, and tests the front-end software for our Track and Laboratory based products. The work includes designing and implementing modern UI controls for our tool chain and...

  • Production Support Engineer

    2 months ago

    Bradford, Bradford, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is seeking a skilled Production Support Engineer to join our team. The successful candidate will be responsible for performing routine and preventive maintenance, troubleshooting equipment failures, and ensuring compliance with safety regulations and quality standards.Key Responsibilities:Perform routine maintenance tasks to prevent...

  • Product Support Engineer

    3 weeks ago

    Bradford, United Kingdom Chroma Recruitment Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.   As a Product Support Engineer, you’ll be involved in pre-sales and post-sales support, making sure...

  • Product Support Engineer

    1 month ago

    Bradford, United Kingdom CV-Library Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.   As a Product Support Engineer, you’ll be involved in pre-sales and post-sales support,...

  • Technical Support Engineer

    3 months ago

    Bradford, Bradford, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Job Title: Field Service EngineerBeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Bradford. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...

  • Product Support Engineer

    7 hours ago

    bradford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.As a Product Support Engineer , youll be involved in pre-sales and post-sales support, making sure...

  • Product Support Engineer

    3 weeks ago

    Bradford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.As a Product Support Engineer , youll be involved in pre-sales and post-sales support, making sure...

  • Product Support Engineer

    1 month ago

    Bradford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products. As a Product Support Engineer , youll be involved in pre-sales and post-sales support, making...

  • Product Support Engineer

    4 weeks ago

    bradford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.As a Product Support Engineer, youll be involved in pre-sales and post-sales support, making sure...

  • Product Support Engineer

    2 weeks ago

    Bradford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.As a Product Support Engineer, youll be involved in pre-sales and post-sales support, making sure...

  • Product Support Engineer

    3 weeks ago

    Bradford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.As a Product Support Engineer, youll be involved in pre-sales and post-sales support, making sure...

  • Product Support Engineer

    4 weeks ago

    Bradford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products.As a Product Support Engineer, youll be involved in pre-sales and post-sales support, making sure...

  • Product Support Engineer

    3 days ago

    Bradford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products. Check all associated application documentation thoroughly before clicking on the apply button at...

  • Product Support Engineer

    3 days ago

    bradford, United Kingdom Chroma Recruitment Ltd Full time

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products. Check all associated application documentation thoroughly before clicking on the apply button at...

  • Product Support Engineer

    3 days ago

    Bradford, United Kingdom Chroma Recruitment Ltd Full time €40,000

    An excellent opportunity for a Product Support Engineer from an Electronics background to work in a growing business in West Yorkshire! The Product Support Engineer works within a small team of multi-disciplinary engineers dealing with electronic products. Check all associated application documentation thoroughly before clicking on the apply button at...