Dual Fuel Engineer

3 weeks ago

York Place, United Kingdom Sureserve Group Full time
Providor - Dual Fuel Engineer
Contract: Octopus
About Providor:
Providor Ltd is a subsidiary of Sureserve Group Limited and installs domestic smart meters across the UK, working directly for a number of energy suppliers. Meter asset managing services are also provided for some clients.
Purpose of the Role:
- To exchange gas and electricity meters in customers’ homes.
- Provide a first class after-care service which includes a full demonstration to the customer on using their new meter.
- Repairing and maintaining meters after initial install.
Benefits*:
- Performance bonus
- Daily meter fit bonus scheme
- £60 per month lunch expense
- Company pension
- Access to flexible benefit schemes
- Employee Assistance Programme
- 29 days holiday (inc statutory bank holidays)
- £10,000 Life Assurance
- EV car scheme
- Recommend a friend benefit
Specific Roles and Responsibilities:
- To carry out installs, exchanges and removals as per the relevant method statement (in line with Company and Industry standards).
- To ensure service level agreements (SLA’s) are achieved for works allocated.
- Respond to emergency call outs, as business needs dictate (as per rota system in operation).
- To ensure the efficient recording of all works completed or aborted.
- To offer a high standard of customer service to both the client and customer, keeping them informed of works being undertaken and fully demonstrating the meter after completion.
- To risk assess work/working environments before starting any works to avoid damages or injuries.
- To undertake all work in accordance with Health and Safety regulations.
- Report H&S issues encountered in line with company policy.
- A duty of care to ensure any potential risks encountered as a result of your visit are reported in line with industry guidelines, legal requirements & company policy.
- To take accountability for the vehicle & tools/equipment in your possession. This will include a regular stock take of material and regular checks of company van to ensure it is road worthy.
- To record / report any defects of the equipment in your possession.
- To ensure the professional representation of the company is maintained at all times, being clean and well presented in company uniform and being polite and courteous at all times.
- To attend all training and toolbox talks as requested.
- Offer Energy Efficiency Advice.
Relevant Skills and Behaviours:
- Good communicator
- Ability to develop excellent and collaborative working relationships.
- Proven ability to work alone as well as part of a team
- Proven ability to manage a complex workload
- Attention to detail with good decision making / judgement skills
- Adapt to change
Qualifications and Key skills required:
- MET1
- CMA1/CCN1
- Single phase electric
- MOCOPA (1a and 1c)
- REGT1 and polyphase electric (desirable not essential)
- Full UK Driving licence
- Minimum of 6 months experience in fitting dual fuel smart meters
- 3 phase trained
- Single-off multi is advantageous
Basic Salary: £38,000 per year not including bonus schemes
OTE £48-53K – uncapped
*Terms and conditions apply

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