Customer Technologist

Job Title: Customer Technologist (Food Industry)
Location: Hertfordshire
Overview: Are you passionate about food quality, and technical compliance, and dealing directly with key customers? Do you thrive in a fast-paced environment where attention to detail is everything? If so, this could be the perfect opportunity for you
As a Customer Technologist, you will play a crucial role in managing customer relationships from a technical perspective, products meet the highest standards of compliance, quality, and safety. You'll lead on customer complaints, customer quality manuals and queries for the business’ impressive customer base.
The Experience Required:
* Food manufacturing/distribution experience.
* Customer facing experience within this sector.
* Detailed knowledge of customer quality management systems and their application/
* Proven background in dealing with customer complaints and queries.
* Quality Management Manual
* Strong communication skills essential.
* Food Safety Qualification ideal.
The Role/Responsibilities:
* Maintenance of the Customer Quality Management Manuals.
* Customer complaint management.
* Supplier and product approvals.
* Supporting with customer audits and meetings.
* KPI reporting and management from a technical perspective.
* Supporting the wider business with technical expertise.
Company Overview:
This is a fantastic opportunity to work with a forward thinking, proactive and innovative company with recent investment which has resulted in strong and stable growth. This company have a collaborative culture and a focus on progression and development for every level of the business.
We are seeking applications from talented Customer Technologists, Food Technologists, Technical Administrators, Technical Assistants, Technical Coordinators who live within Hertfordshire or North London.
How to Apply
If you have the desired qualifications and experience, please send your CV to Amelia quoting reference AHC/TNT/876 or phone (phone number removed) for a confidential discussion.
True North Talent is recognised as a trusted supplier of permanent, contract and interim recruitment services to the food manufacturing and FMCG industries. Our teams of specialist recruiters operate across Operations/Engineering/Technical/NPD/Supply Chain and Commercial. We may hold your data, as per our privacy policy detailed on our website.
Unfortunately, due to the high volume of applications we receive, we can only contact successful applicants.
For more information on True North Talent or to discuss how we can find talent for your business then please visit our website

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