ServiceNow GRC Architect

3 weeks ago

London Area, United Kingdom Wipro Full time

The company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We are an exciting organisation to work for, ranked as a “Top Employer” as part of the Top Employer Institute annual listings. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.


The Role: As a ServiceNow Technical Lead / Solution Architect operating across the enterprise within the capability team, you will be responsible for leading scoping, design, development, and implementation activities across client projects to deliver world class ServiceNow-based solutions. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client engagement leads, ServiceNow architects, connected service teams, project managers, business analysts, developers, and testers to guide the design through to implementation and beyond whilst ensuring company risk and quality standards are adhered to.


Responsibilities:

Lead the technical delivery of projects based on the ServiceNow platform, Define technical solutions (at an architectural and design level of detail, Provide technical leadership and mentoring to junior architects and offshore development teams.

Deliver compelling solution demonstrations across the ServiceNow platform, Design and deliver technical integrations between ServiceNow, client IT and business services

Requires Hands-on experience in the new UI ServiceNow has brought into the platform like, Workspace, Generative AI, MS Office integration, Self Service Portal etc.

Good experience in integrating ServiceNow platform apps with external systems like SAP, Workday, Coupa, or any other GRC tools like Archer, and MetricStream.

Assist development teams in resolving complex technical issues through all stages of the project lifecycle.

The continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community, and other resources.

Ability to establish deep and lasting relationships with clients and team members to enhance the reputation of the company as an advisor of choice

Support the ServiceNow presales opportunity lifecycle

Build constructive, working relationships with companies’ global network of ServiceNow resources Contribute to the development of companies ServiceNow product roadmap.

Ensure the project delivery team complies with companies’ solution architecture standards and frameworks

Operate as a member of the wider company’s community, sharing knowledge across functions and building your network within the firm.


Required Skills & Experience:

Proven experience in consulting / professional services and technical delivery. A proven track record of delivering complex technology projects on the ServiceNow platform on time and budget as a Solution Architect.

Experience in leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions.

Certified ServiceNow System Administrator.

Certified Implementation Specialist in at least 1 product suite (Risk and Compliance, SecOps, HRSD).

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