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3 months ago
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Us
PROFIT SHARE | TAXI HOME CONTRIBUTION | STAFF DISCOUNT | CUSTOMER SERVICE INCENTIVE SCHEME | 4-WEEK SABBATICAL EVERY 5 YEARS | CONTRACTED HOURS
We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You'll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back.
PROFIT SHARE | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We're setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job.
SAFE RIDE HOME | We want to make sure you get home safe after a hard shift. That's why we contribute £5 to your pay-check to help you get home safely after midnight. This is open to all our bar crew.
BEER TRAINING | We love beer and we want you to love beer too, so we'll support you through the internationally-recognised Cicerone qualifications, so you can love it almost as much as we do. You also get to try loads of beer...tough job right.
STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don't put your hoody in the fridge though)
4-WEEK SABBATICAL| After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want.
AND A LOT MORE | Okay, deep breath... enhanced sick pay, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and beer samples on some shifts.
We're also the world's first carbon negative beer business. We're focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others') for the environment.
About The Role
BREWDOG ARE ON THE HUNT FOR A SHIFT MANAGER
We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our bars are at the forefront of that mission, delivering amazing beer & customer service at all times. And now, we're looking for shift manager to join our team.
In this role you'll support the Department Manager in managing a team of crew, who will delegate their duties as they see fit. You'll be the benchmark for customer service, leading by example & training others to give the best customer experience of all time. BrewDog's goal is to be the best employer ever, so part of your role will be ensuring all of your team are happy, developing themselves, reaching goals & having fun.
You'll be part of an experienced management team alongside a crew of passionate & confident individuals, made up of team in the kitchen, on the floor & behind the bar. Some with vast amounts of beer knowledge, some with years of customer service experience, some fresh into the industry. Your job is to be the glue that holds the team together & pushes them to be better every single day, and develop to the next stages of their career with us.
Role responsibilities;
Opening and closing the venue.
Cashing up
Supporting your departments and overall venue crew.
Supporting overall venue service.
Supporting and leading your departments training.
Upkeeping the bar and floor standards.
About You
You'll have at least a couple of years' experience in a management role in a busy bar & kitchen in order to help steer and develop the team here.
Knowledge of craft beer for this role would be desirable, but a willingness to learn if you don't is essential. We've got all the tools (and the beer), you just need to be excited to learn.
You also must be customer service focus centric, making sure every single experience a customer has at this BrewDog bar absolutely stand-out. You'll be a natural trainer & love seeing the people around you learn & develop, you'll be responsible for nurturing the future talent in BrewDog bars and take pride in that. Financial acumen alongside an understanding of the local craft beer scene would also be beneficial.
THE BREWDOG CHARTER
WE BLEED CRAFT BEER | This is our true North.
WE ARE UNCOMPROMISING | If we don't love it, we don't do it. Ever.
WE COUNT TIME IN DOG YEARS | We are ambitious. We are relentless. We take risks.
WE CHALLENGE EVERYTHING | We forge our own path.
WITHOUT US WE ARE NOTHING | We are BrewDog.
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