Master Diagnostic Support Technician

1 week ago

ilkeston, United Kingdom ECU Testing Full time

Are you an experienced automotive diagnostics professional looking to apply your expertise in a technical support environment? Whether you're a Master Technician ready to move off the tools, or you already work in a remote diagnostic or technical support role , this is an excellent opportunity to join a specialist team solving complex automotive faults every day. We're looking for a Master Diagnostic Support Technician to provide expert-level remote assistance to trade garages and mechanics across the UK. About the Role Based conveniently between Nottingham and Derby, right next to the scenic Shipley Country Park, you'll use your diagnostic experience and technical understanding to identify root causes of faults and guide workshops toward effective repair solutions. This is a phone-based role focused on remote diagnosis and technical problem-solving. You'll liaise closely with our engineering and workshop teams to ensure every case is handled accurately and efficiently. Key Responsibilities Provide professional remote technical support to trade garages and workshop technicians. Diagnose complex vehicle faults using structured questioning, data interpretation, and technical reasoning. Interpret fault codes, live data, and diagnostic reports to pinpoint root causes. Collaborate with internal technical departments to resolve customer issues efficiently. Maintain accurate records of support cases and technical findings. Deliver clear, confident, and professional communication to customers. What We're Looking For 5+ years of experience in the automotive industry , ideally as a: Master Technician / Diagnostic Technician Technical Support Specialist / Technical Helpline Advisor Field Technical Expert or Warranty Diagnostics Professional Excellent understanding of modern vehicle electronics, fault-finding, and ECU systems. Strong analytical and communication skills with a customer-first mindset. Comfortable working in a phone-based, team-oriented technical environment. A passion for helping others solve technical challenges. What We Offer Full training on our products and systems, with continuous development opportunities. 32 days holiday per year (including bank holidays). Free uniform and PPE. Free takeaway meal every Friday (“Fat Friday”). Access to a fully equipped company gym. Birthday gifts, team-building events, and a fully funded Christmas party. Excellent long-term career progression within a growing technical support division. If you're a diagnostics expert who enjoys problem-solving, technical collaboration, and helping trade professionals get to the root of vehicle faults, this is the perfect next step in your career. JBRP1_UKTJ

  • Master Diagnostic Support Technician

    7 days ago

    Ilkeston, United Kingdom ECU Testing Full time

    Are you an experienced automotive diagnostics professional looking to apply your expertise in a technical support environment? Whether you're a Master Technician ready to move off the tools, or you already work in a remote diagnostic or technical support role, this is an excellent opportunity to join a specialist team solving complex automotive faults every...

  • Master Diagnostic Support Technician

    1 week ago

    Ilkeston, United Kingdom ECU Testing Full time

    Are you an experienced automotive diagnostics professional looking to apply your expertise in a technical support environment? Whether you're a Master Technician ready to move off the tools, or you already work in a remote diagnostic or technical support role , this is an excellent opportunity to join a specialist team solving complex automotive faults every...

  • Master Diagnostic Support Technician

    1 week ago

    Ilkeston, United Kingdom ECU Testing Full time

    Are you an experienced automotive diagnostics professional looking to apply your expertise in a technical support environment? Whether you're a Master Technician ready to move off the tools, or you already work in a remote diagnostic or technical support role, this is an excellent opportunity to join a specialist team solving complex automotive faults every...

  • Master Diagnostic Support Technician

    1 week ago

    Ilkeston, United Kingdom ECU Testing Full time

    Are you an experienced automotive diagnostics professional looking to apply your expertise in a technical support environment? Whether you're a Master Technician ready to move off the tools, or you already work in a remote diagnostic or technical support role, this is an excellent opportunity to join a specialist team solving complex automotive faults every...

  • Master Diagnostic Support Technician

    7 days ago

    Ilkeston, United Kingdom ECU Testing Full time

    Are you an experienced automotive diagnostics professional looking to apply your expertise in a technical support environment? Whether you're a Master Technician ready to move off the tools, or you already work in a remote diagnostic or technical support role, this is an excellent opportunity to join a specialist team solving complex automotive faults every...

  • Master Diagnostic Support Technician

    17 hours ago

    Ilkeston, United Kingdom ECU Testing Full time

    Location: DE75 7SJ, Ilkeston, Derbyshire, East Midlands, UKAre you an experienced automotive diagnostics professional looking to apply your expertise in a technical support environment? Whether you're a Master Technician ready to move off the tools, or you already work in a remote diagnostic or technical support role, this is an excellent opportunity to join...

  • Master Technician

    1 week ago

    Ilkeston, United Kingdom Bristol Street Motors Full time

    **About us** Here at Bristol Street Motors Nissan Ilkeston, we have a fantastic opportunity for an experienced Master Technician to join our team! If you would like to become part of one of the largest Motor Retailers within the UK then this could be the ideal opportunityfor you. We are offering a basic salary of up to £42,780 with an OTE of up to £46,780...

  • Prosthetics Dental Technician

    1 day ago

    Ilkeston, Derbyshire, United Kingdom 1st Choice Dental Laboratory Ltd Full time

    Join our cutting-edge full-service dental laboratory in Ilkeston, Derbyshire, where we specialise in both Fixed and Removable prosthetics and Crown and Bridge. With over 15 years of excellence and a recent focus on digital technology, we are at the forefront of the digital revolution in dentistry. Our team of 18 dedicated professionals work in a positive and...

  • AV Technician

    1 week ago

    Ilkeston, Derbyshire, United Kingdom -eaa4-4761-b2e6-a2b1dd40151c Full time

    We are a technical event production company based in Nottingham who supply equipment and expertise for events all over the country. We are looking for a AV Technician to join our team to support the technical production for a range of events. The role itself is broad and varied, and you will work between our busy hire, virtual and live departments.THE ROLE·...

  • Multiskilled Bodyshop Technician

    1 week ago

    Ilkeston, United Kingdom Octane Recruitment Full time

    A leading recruitment agency is looking for an experienced Bodyshop Technician for a busy repair centre in Ilkeston. The ideal candidate will have qualifications across all bodyshop repair disciplines, including panel beating and paint spraying. In addition to a competitive salary, employees enjoy uncapped bonus schemes, extensive benefits, and a supportive...