Account/Claims Handler

John Williams have partnered with an independent specialist broker based near Borough Market, providing innovative solutions and expertise in the procurement of insurance requirements to a diverse group of clients and customers surrounding the property and construction sector who are seeking an Account/ Claims Handler to join their team.
Role:
This is a full-time on-site role for an Account/Claims Handler. As an Account Handler, you will be responsible for managing client accounts, including renewals, providing exceptional customer service, and maintaining strong relationships with clients. As a Claims Handler, you will be responsible for managing, processing, and coordinating insurance claims, ensuring timely resolution and customer satisfaction.
Qualifications:
* Renewals, Customer Service, and Account Management skills
* Acturis Experience Desirable
* Experience in the Insurance and Insurance Brokerage domain
* Excellent communication and interpersonal skills
* Strong attention to detail and problem-solving abilities
* Ability to work effectively in a team and independently
* Knowledge of insurance policies, regulations, and procedures
* Relevant certifications or qualifications in Insurance or related field beneficial
Benefits:
* Lively office based right next to Borough Market
* Support with CII qualifications and ongoing training provided
* They do have an office dog

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